troubleshooting Question

HP LJ 2420dn 13.20.00 error paper jam inside rear door

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RemapFlag for United Kingdom of Great Britain and Northern Ireland asked on
Printers and Scanners
7 Comments1 Solution9810 ViewsLast Modified:

Could you please help on the above error?

I tired to clean the rollers, dusted off the printer, reseat the fuser and still get this error.
The printer belongs to a client of mine. He put a new toner in and the erro come up. even when he puts the old toner back in the error remains !

I am leaning towards repalcing the fuser.

Your thoughts?

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