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Admin Assist not seeing bosses Sent Items

Posted on 2013-01-08
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Last Modified: 2013-01-08
An Admin Assistant cannot suddenly see their bosses Sent Items in Outlook unless the boss goes into Sent Items in their Outlook.  This has been working fine for awhile and no changes have been made.  The Admin has the proper permission and we tried deleting and again adding the permissions but still having the same issue.  Any assistance offered would be greatly appreciated.
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Question by:regsamp
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5 Comments
 
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Expert Comment

by:imkottees
ID: 38755628
Hi,

Maybe you should check with MFCMapi to find whether any attribute missing for Sent Items.
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Author Comment

by:regsamp
ID: 38755658
No attributes are missing.
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Accepted Solution

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imkottees earned 500 total points
ID: 38755706
Ok, really strange.

Please try giving full mailbox permission to Test account for Boss mailbox and check the same.

So that we will come to know issue with boss mailbox of assistant mailbox. According to that you can delete and recreate a mailbox.
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Author Comment

by:regsamp
ID: 38755875
It was working for another Admin.  I did a full repair on the boss system and the admin with the problem and it seems to be working now.  I will continue to monitor.
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LVL 13

Expert Comment

by:imkottees
ID: 38757487
that's good news. good luck :)
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