Solved

Admin Assist not seeing bosses Sent Items

Posted on 2013-01-08
5
236 Views
Last Modified: 2013-01-08
An Admin Assistant cannot suddenly see their bosses Sent Items in Outlook unless the boss goes into Sent Items in their Outlook.  This has been working fine for awhile and no changes have been made.  The Admin has the proper permission and we tried deleting and again adding the permissions but still having the same issue.  Any assistance offered would be greatly appreciated.
0
Comment
Question by:regsamp
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 13

Expert Comment

by:imkottees
ID: 38755628
Hi,

Maybe you should check with MFCMapi to find whether any attribute missing for Sent Items.
0
 

Author Comment

by:regsamp
ID: 38755658
No attributes are missing.
0
 
LVL 13

Accepted Solution

by:
imkottees earned 500 total points
ID: 38755706
Ok, really strange.

Please try giving full mailbox permission to Test account for Boss mailbox and check the same.

So that we will come to know issue with boss mailbox of assistant mailbox. According to that you can delete and recreate a mailbox.
0
 

Author Comment

by:regsamp
ID: 38755875
It was working for another Admin.  I did a full repair on the boss system and the admin with the problem and it seems to be working now.  I will continue to monitor.
0
 
LVL 13

Expert Comment

by:imkottees
ID: 38757487
that's good news. good luck :)
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Suggested Courses

626 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question