JustinBMak
asked on
Sonicwall High Connections Showing
Folks:
I have a Sonicwall NSA3500 that works fine with everything except in the Status screen it shows for "Connections Usage" 114%.
If I reboot the Sonicwall, the connections are obviously closed but the connections start to climb up and it takes about 30 days to get this high. The connections never go down, only go up so it's like the Sonicwall is keeping the connections alive for some reason.
Does anyone have any thoughts, suggestions, comments, etc. or should I just call Sonicwall about it?
I have a Sonicwall NSA3500 that works fine with everything except in the Status screen it shows for "Connections Usage" 114%.
If I reboot the Sonicwall, the connections are obviously closed but the connections start to climb up and it takes about 30 days to get this high. The connections never go down, only go up so it's like the Sonicwall is keeping the connections alive for some reason.
Does anyone have any thoughts, suggestions, comments, etc. or should I just call Sonicwall about it?
Last Comment
costanos
What firmware version are you currently running on it?
ASKER
A copy and paste from the Sonicwall:
Firmware Version: SonicOS Enhanced 5.8.1.8-57o
Firmware Version: SonicOS Enhanced 5.8.1.8-57o
Go to Firewall>Advanced and do you see Default connection timeout configuration? If it is not set then connections will last indefinitely..
You may have to browse a bit for this setting I dont have a 3500 to look at.
Also you may want to backup your configuration and update your firmware I believe there is a newer version available.
You may have to browse a bit for this setting I dont have a 3500 to look at.
Also you may want to backup your configuration and update your firmware I believe there is a newer version available.
ASKER
No, I do not see it. Above are screen shots from the NSA3500
Firewall Advanced --> Settings.
I was able to gain access to an NSA2xx and it appears to be in the Firewall Settings on this device:
I am pretty sure I have also seen TCP timeout settings also, not sure why not listed on this device.. Do you have a separate Firewall Settings than Firewall?
EDIT: I just found it in Firewall Settings>Flood Protection
Do you see it there and if so what is it set to?
I am pretty sure I have also seen TCP timeout settings also, not sure why not listed on this device.. Do you have a separate Firewall Settings than Firewall?
EDIT: I just found it in Firewall Settings>Flood Protection
Do you see it there and if so what is it set to?
ASKER
Here is the screen shot from the NSA3500
Interesting.. That should be all you need.. Did this start recently not dropping idle connections or has this always been this way?
Have you considered the firmware update?
Since this is behaving out of the norm I would probably call Sonicwall if you have a support contract active with them.
Have you considered the firmware update?
Since this is behaving out of the norm I would probably call Sonicwall if you have a support contract active with them.
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ASKER
It just started after doing the Firmware update (I think). Yes, I have a 24x7 365 Support Agreement.
Thanks for your help.
Thanks for your help.
If it happened after your last firmware update you should try the latest firmware before even calling them. Just make sure you backup your config first. See if that resolves it and if not then give them a call.
You're welcome hope you get this resolved soon.
You're welcome hope you get this resolved soon.
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ASKER
Called Sonicwall
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