Periodically the citrix servers stop accepting connections and then eventually they will not accept an RDP connection and have to be robooted several times or powered completly down and back up. The citrix version is 4.0, the OS is windows 2003. We have some servers running windows 2000 who are not experiencing the issue. Could it be related to a windows update?
CitrixWindows Server 2003
Last Comment
Rahul Patil
8/22/2022 - Mon
SolracM
There is a possibility you may have a problem obtaining an allocation for a CAL for terminal services. Check your terminal services license for your CITIRX ICA connector.
Shibu_Keloth
Simple question: Did you upgrade the Internet Explorer recently? Or any security update recently?
This might not be the reason your RDP stop working, however I remember a occasion where internet explorer upgraded to IE 8 and all of sudden RDS stops, If yes, even if you uninstall the updated version of IE, that doesn’t help.
Let me know the answer for this question, if not we will find the actual cause!!
agcsupport
ASKER
The servers have not updated to IE 8 but they have recently received security updates. That is what I suspected might be the issue as nothing else in the environment has changed but I do not have any idea which one may be causing the issue.