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Adobe after effects CS 5.5 version 10.5.0.253 freezing while working  on win 7

Posted on 2013-01-08
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Last Modified: 2013-01-19
Del 7500 is installed with windows7 and has 12GB ram.All the programs working okay except adobe after effects program .This program freezes while doing work. It happends only for 2 to 3 seconds and coming back to normal.Please  anyone give the reason for this intermitant problem
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Question by:sand1
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6 Comments
 
LVL 70

Assisted Solution

by:Merete
Merete earned 500 total points
ID: 38757908
Here's some ideas you could look into,
from my own experience with any video editing tool that is slow to start or locks up for a secs
If an update runs automatically when you run it and have it set to check for updates.
Adobe loads too many saved projects.
If you set it to save every so minutes it causes a huge temp.
Run disc cleanup to clear out windows thumbnails view and any other temp files.
Hard drives needs defragging,
This can help.
Check your events errors, sometimes lockups are not the actual tool, could be windows explorer, if the system has been in use a while like over a year there could be  old registry edits from installing uninstalling stuff over time, that causes explorer to run high CPU whenever you start some software.
Remember Adobe also is quite CPU and ram intensive.
If your HDD is not top quality and is aging slightly defragging more often may preserve the life span.
4 to 5 years tops.
It's a good idea to keep your projects and saved stuff off the C drive and on a secondary drive/  even USB drive.
Some folks move the page file over to the secondary drive.
http://mintywhite.com/vista/vmaintenance/performance-boost-move-page-file-to-another-physical-drive/
Use SSD drives for video editing better performance less defrag
Power Supply Unit is the heart of your system,
on load if it pulls more than 70% of the max wattage that may starve your windows intermittent power fluctuations on load will slowly kill your CPU and HDD.
What to look for
http://www.overclockers.com.au/wiki/Power_Supply_Unit#What_To_Look_For
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Author Comment

by:sand1
ID: 38760693
Thanks for the comments .I will do as you said and let you know the outcome
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LVL 70

Expert Comment

by:Merete
ID: 38760939
Check for dust on the heat sync fan and PSU fan also on video card, this could cause slowdown and heat and noise, do you hear a fair bit of fan noise?
These can all contribute.
Do come back and let us know if it helps
cheers
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Accepted Solution

by:
sand1 earned 0 total points
ID: 38776312
Attn Merete
I have done all the  things you mentioned ,but it really didn't solve the problem.
We have tried different ways and finally sorted the issue by installing a cash drive.
Thanks for your suggestions.
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Author Closing Comment

by:sand1
ID: 38796087
Problem sorted by setting up the cashe drive
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LVL 70

Expert Comment

by:Merete
ID: 38796180
Was there anything I could have offered more that would have changed your grading of a Average C?
You actually did as I suggested just different words.
cashe drive, so okay you  replaced/speeded up the drive?
I pointed you in to that directory did I not?
I am a bit offended with a Average C
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