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Outlook 2010 Task Request message does not have Accept or Decline buttons

Posted on 2013-01-08
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1,470 Views
Last Modified: 2013-02-01
When I receive a Task Request in Outlook 2010 it is only partially visable and I don't have the Accept or Decline buttons.

This is what the message looks like:
Received task message
The person sending this message can send tasks to one person ok, but myself and another guy get messages that look like the above.  We are all using Outlook 2010.  The three of them are all on the same hosted exchange and I am on a different hosted exchange.

Your help is greatly appreciated!

Thanks,
Darrin
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Question by:mrwizardusa
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6 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38758423
What is the version of Outlook ?
What if the first sends a task using OWA\Webmail and you try to check the same way

- Rancy
0
 

Author Comment

by:mrwizardusa
ID: 38759729
Outlook 2010.
From OWA you can't assign a task to someone else.

Darrin
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38762676
No what i meant was assign a task from Outlook check with OWA

- Rancy
0
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Accepted Solution

by:
mrwizardusa earned 0 total points
ID: 38821529
The customer figured out the problem on their own.  Before getting the hosted exchange they had regular pop accounts.  When we setup the hosted exchange accounts we changed the pop accounts to forward to the hosted exchange accounts.  This causes the failure.  I belive the failure is casued by the task being sent to one address, but it being opened with another.
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38824116
OOps ..... so i guess you can resolve this post now

- Rancy
0
 

Author Closing Comment

by:mrwizardusa
ID: 38843110
The customer figured out the issue.
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