Adma1
asked on
User desktop icons randomly disappearing
Hi all,
I have an unusual issue here for some reason we have 2 users within our network domain, occasionally when each users computer is asleep they randomly find that they have lost their desktop icons and short cuts. Both users are running Windows 7 32bit, and are local workstations connected to our office network/ domain.
As mentioned this occurs randomly and maybe once a fortnight.
Any tip and suggestions anyone has would be greatly appreciated.
Many Thanks,
I have an unusual issue here for some reason we have 2 users within our network domain, occasionally when each users computer is asleep they randomly find that they have lost their desktop icons and short cuts. Both users are running Windows 7 32bit, and are local workstations connected to our office network/ domain.
As mentioned this occurs randomly and maybe once a fortnight.
Any tip and suggestions anyone has would be greatly appreciated.
Many Thanks,
Scott Thompson
Since they are hooked up to a domain, turn off the option for Windows to shut off the network card to save power and see if that helps.
What type of icons are these that go missing (Shortcuts to networked locations or local locations)?
Do you just lose the picture or is the icon completely deleted?
Do the Icons show up in the recycle bin?
Do you just lose the picture or is the icon completely deleted?
Do the Icons show up in the recycle bin?
ASKER
I am told that only Network icons disappear and they do not show up in the recycle bin.
Can you check whether "Desktop Cleanup Wizard" is enabled.
http://helpdeskgeek.com/windows-7/remove-the-desktop-cleanup-wizard-from-windows-7/
http://helpdeskgeek.com/windows-7/remove-the-desktop-cleanup-wizard-from-windows-7/
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.