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Outlook Business Contact Manager database tool

Posted on 2013-01-09
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Last Modified: 2013-01-11
Hi - After having installed Outlook Business Contact Manager database tool on a Windows 2011 server, I can't connect to any BCM databases that I created on the server. I have shared the database that I created.

Launching "select database" and then "connect to remote database" from the BCM menu on a client machine and typing in the server name (or address) just returns a message telling me that there are no BCM shared databases on the server.

Strangely, when I create a database on the server it gives me 4 database server instances, none of which are Microsoft SQL.
The selections available in the drop down list are:- ACT7, GOLIATHSQL, SBSMONITORING and SHAREPOINT.
Microsoft SQL server 2008 R2 is installed and is running.

Any suggestions?
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Question by:paulmac110
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by:agonza07
ID: 38761713
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by:paulmac110
ID: 38762145
Agonza07 - Thanks for that article, very good.

What I can't figure is that although Microsft SQL Server is installed (see screenshots), it isn;t showing up in SQL server config manager.
I've got something called GOLIATHSQL which must have been installed as part of some third party software sometime before I worked here.

Have a look at the attached screenshots. Thanks.
Task-Manager.jpg
Services.jpg
Appwiz.jpg
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agonza07 earned 500 total points
ID: 38763000
Looks like you have multiple instances. It's a little difficult to explain, but looks at it like different SQL servers installed on the same machine. The ACT7 instance is used by a Sage software you seem to have installed. In order to access this "server" sage connects to servername\ACT7

Same for Sharepoint, that service should be configured to connect to servername\Sharepoint

Now For BCM looks like your database might have been installed under the GoliathSQL instance. Try to connect to servername\GOLIATHSQL from the database tool

When you say SQL Server you have to understand its different than a regular Windows Server meaning, as you can have multiple SQL Servers (instances) within a Windows Server... Which is what you have.

Try out that connection string on the BCM tool and let me know if we need to troubleshoot further.
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by:paulmac110
ID: 38766320
Agonza07 - Thanks for your help on this. I downloaded and installed SQL Server Express 2008 R2 which has worked a treat. However, the page you sent me a link to provided me with essential information regarding the TCP/IP and Named Pipes port settings e.t.c.

Have now got the database up and running and functioning correctly.

Thanks again.
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