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iPhone Email Deletion

I just inherited responsibility to support 20 iPhone users who connect to their domain & Exchange 2007 server over the web. There are 15 iPhone 4's and five iPhone 5's. They are sending and receiving email, but users are asking for custom settings that I don't see on the iPhone interface.

We use to have Blackberry where these changes could be done quickly throught the Blackberry Enterprise Server.

One user requests "When deleting email on his iPhone5, he wants it to stay in his inbox in outlook as unread".

Is there a way to do this?

ASKER CERTIFIED SOLUTION

thomasdavis

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Tony Giangreco

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I just tried it and verified the settings twice. It could not access the server although I can acces it using the exchange account with no problem.

SOLUTION

Kotteeswaran Rajendran

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thomasdavis

Pop can be enabled very easy.

First Log onto Exchange open EMC
Select Server Config > Client Access > Pop3 and IMAP4 tab
Double click pop3 to make sure service is ready. Check the bindings for Ports 110 for http or 995 for https, check authentication tab for cert name to make sure thats there. If everything looks good
Then go to Services.msc or Services from admin tools. Look for microsoft exchange pop3 "start service" then select properties and change startup type to auto, this way if you would restart the service would start back up