Retention policy not working for deleted items
We are in the middle of an Exchange migration from 2007 to 2010. We currently are running Exchange 2010 SP2.
I am trying to test the retention policy for cleaning up items in the deleted folder. Normally this is set to 30 days, but for test purposes I have created a tag with the following properties:
Tag type: Deleted Items
Age Limit for retention: 2 days
Action to take when age limit is reached:Delete and allow recovery
I applied this policy to my mailbox 3 days ago.
I already had many items in my deleted items folder that were deleted prior.
Going through OWA all my deleted items are marked:
- Retention Policy: Test cleanup (2 days) Expires: 1/8/2013
- This item will expire in 0 days
The expected behavior is for the items in my deleted folder to be removed.
I am trying to test the retention policy for cleaning up items in the deleted folder. Normally this is set to 30 days, but for test purposes I have created a tag with the following properties:
Tag type: Deleted Items
Age Limit for retention: 2 days
Action to take when age limit is reached:Delete and allow recovery
I applied this policy to my mailbox 3 days ago.
I already had many items in my deleted items folder that were deleted prior.
Going through OWA all my deleted items are marked:
- Retention Policy: Test cleanup (2 days) Expires: 1/8/2013
- This item will expire in 0 days
The expected behavior is for the items in my deleted folder to be removed.
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ASKER
I am looking at the different rollups for Exchange SP2 (We have not applied any rollups yet)
and it seems there are lots of problems with Rollup 5 v2:
http://blogs.technet.com/b/exchange/archive/2012/12/11/released-update-rollup-5-v2-for-exchange-2010-sp2-exchange-2010-sp1-ru8-and-exchange-2007-sp3-ru9.aspx
Should I stay with Rollup 4 or Rollup 4V2?
Will Rollup 4V2 fix my original concern(Retention policy not properly removing items in deleted items folder)?
and it seems there are lots of problems with Rollup 5 v2:
http://blogs.technet.com/b/exchange/archive/2012/12/11/released-update-rollup-5-v2-for-exchange-2010-sp2-exchange-2010-sp1-ru8-and-exchange-2007-sp3-ru9.aspx
Should I stay with Rollup 4 or Rollup 4V2?
Will Rollup 4V2 fix my original concern(Retention policy not properly removing items in deleted items folder)?
ASKER
Even 4 looks to have some issues. Is that why you recommended applying RU3?
We are in the middle of migration, so any issues moving mailboxes would not be good.
We are in the middle of migration, so any issues moving mailboxes would not be good.
We are running with SP2 and RU3 and dont have any issue, but we don't have retention policy to confirm whether it is resolved in RU3 :(
But come accross.... in SP1, the retention tag to delete the emails in deleted items folder wont delete it. that why suggested as above
But come accross.... in SP1, the retention tag to delete the emails in deleted items folder wont delete it. that why suggested as above
ASKER
Okay I will update to RU3.
Do your users know to manually empty their trash? Or is there another way to control when deleted items are emptied.
Do your users know to manually empty their trash? Or is there another way to control when deleted items are emptied.
ASKER
It seems that applying RU3 worked on the test account I was working with after I manually launched
Start-ManagedFolderAssista
Are there logs somewhere as when I am testing with other users it doesn't appear to be instantaneous.
Start-ManagedFolderAssista
Are there logs somewhere as when I am testing with other users it doesn't appear to be instantaneous.
Managed Folder Assistant will run once every 24 hours, and to force you can run start-managedfolderassista
ASKER
I will try to apply RU4 today.