Solved

AutoCAD 2013 / Windows Terminal Server 2008 R2 / Mouse / Crosshair Delay

Posted on 2013-01-09
5
4,665 Views
Last Modified: 2013-01-28
Hi Experts,

We currently have a 2008 R2 Terminal / Remote Desktop Server running with multiple applications. All work 100% fine with the exception of AutoCAD 2013.

When the cursor is in the Workspace area the crosshairs are slightly lagging when the mouse is moved. This happens remotely and directly on the Server Console. (Not a bandwidth issue.)

I'm looking for the quickest, easiest method to improve the Crosshair performance within the AutoCAD 2013 Workspace.

This is a physical HP standalone server, with a very high CPU / RAM Spec. The remote RDP users are using Windows 7 32 or 64 bit.

The issue is only experienced within AutoCAD 2013.


Thanks !
0
Comment
Question by:pauly777
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 12

Accepted Solution

by:
silverkorn earned 500 total points
ID: 38759491
within AutoCAD run the command 3DCONFIG.

within the Adaptive Degradation and Performance Tuning window uncheck the "Adaptive degradation" box in the upper right portion of the window.
Then Click the "Manual Tune" button on the right of the same window.
Within the new "Manual Performance Tuning" window uncheck the "Enable hardware acceleration" option at the top. Click "OK" to close the windows and see if the cursor lag is gone.
0
 

Author Comment

by:pauly777
ID: 38759534
Thanks for the reply.

I've unchecked 'Adaptive Degradation' and the Hardware Accelarion' was already unticked. (As it happens you can't select this feature anyway. It has a red triangle next to it.)

Re-launched the app, still the same delay within the Workspace only.


Cheers.
0
 
LVL 12

Expert Comment

by:silverkorn
ID: 38759589
two more things to try:

1. by hitting the F12 key it should toggle the Dynamic Input setting, by turning it off might stop the delay in the cursor. More info on Dynamic Input:
http://docs.autodesk.com/ACD/2013/ENU/files/GUID-3EBD4C17-F0A5-49FA-B131-4AABE2E727DB.htm#

2. run the command through AutoCAD: ROLLOVERTIPS, and change the setting to 0
More info on the Roll Over Tips:
http://docs.autodesk.com/ACD/2013/ENU/files/GUID-22E75D39-E601-41BD-935C-B359345DC47E.htm#
0
 

Author Comment

by:pauly777
ID: 38759736
Thanks again for the suggestions.

I've tried both, didn't notice any difference at all.

Interestingly, if I change the crosshair to the'Drag' feature it works very quick. Once crosshair is re-selected then its back to a delay.

Appreciate the comments...
0
 
LVL 12

Expert Comment

by:silverkorn
ID: 38759772
another thing to try is to de-select (grey out) all the options on the bottom of the AutoCAD workplace window. See image:AutoCAD Display Options Section
and finally try changing the system variable within AutoCAD, run the command TOOLTIPS and set the value to 0
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question