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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 3950
  • Last Modified:

Juniper VPN not working

Somehow this morning my Juniper ASA2500 is not allowing users to connect to VPN. I am getting "You are not allowed to sign in. Please contact your administrator" message.  

Where can i start looking for some solutions.

Thanks,
0
cheto06
Asked:
cheto06
  • 3
1 Solution
 
Rodney BarnhardtServer AdministratorCommented:
Can you verify your license? Is is possible it has expired?
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Jian An LimSolutions ArchitectCommented:
1, can you make sure you access the adminpage?
2. can you make sure you the page you access is still correct.
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Rodney BarnhardtServer AdministratorCommented:
It may seem like a simple suggestion, but have you tried restarting it. I have a few SSG's and I periodically have to restart them because of no Internet access.
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cheto06Author Commented:
sorry, not of that was necessary. It turns out that under "Auth Servers" There is an entry for an account that checks/authenticates with AD. That account was from a user that left the company, I changed it and it all works fine.
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Rodney BarnhardtServer AdministratorCommented:
It would be best to create a service account for things like this. That way you don't have to worry about something like that causing a problem.
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