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Pushing more messages to blackberry phone help

Posted on 2013-01-09
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Last Modified: 2013-01-10
We are running a BES server (5.0.2), my CFO who never deleted emails and had all emails from the time she started on her BB (2 year). Due to an incident we had to re-sync her BB back to BES but that wiped out all existing emails on the unit. She wants all her old email back on her phone but the BES server will only push up a max of 30 days. Is there any way to get all the emails onto the phone?
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Question by:iamuser
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Simon Butler (Sembee) earned 1000 total points
ID: 38759814
You can increase the message prepopulation count:
http://www.blackberry.com/btsc/KB04715

However the most you can go to is 3000 messages.

Simon.
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Author Comment

by:iamuser
ID: 38759898
I saw that but my understanding was it will only go up to 30 days or 3000 messages, which ever it hits first. She has 2400 messages but that's in 2 years. So if it hits the 30 day limit she's not going to get all 2400 messages
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LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38760253
That is the only setting I am aware of, I don't think you can go any further back.

Simon.
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Author Closing Comment

by:iamuser
ID: 38763243
know this answer already was looking for a different answer/method where this would be possible
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