Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Acrobat X crashes when using Attach to Email

Posted on 2013-01-09
3
Medium Priority
?
2,743 Views
Last Modified: 2013-02-05
Windows 7 Pro
Acrobat X Standard
Microsoft Outlook 2007

In Acrobat, when one of my users tries to attach a pdf to an email, Acrobat crashes.  We are aware we can first save the pdf, then go to Outlook and attach the pdf.

Any suggestions appreciated.

Thanks,
Brooks
0
Comment
Question by:gbnorton
  • 2
3 Comments
 
LVL 7

Expert Comment

by:krish5music
ID: 38826534
Have you tried File->Attach to Email option.?

Thanks!
Krish.
0
 

Accepted Solution

by:
gbnorton earned 0 total points
ID: 38839323
We had a copy of Acrobat X Standard and Acrobat Reader X installed.  Removing Acrobat Reader solved the problem.
0
 

Author Closing Comment

by:gbnorton
ID: 38854274
We had a copy of Acrobat X Standard and Acrobat Reader X installed.  Removing Acrobat Reader solved the problem.
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Inserting page numbers in Portable Document Files not only enhances manageability but also makes them look professional. With numbered pages, the file appears more organized and it becomes easier to search for a particular page. The size and the vol…
*Adobe Acrobat 9 was used for this article.  Particular steps may vary depending on software versions. Adobe Acrobat has many, many variables that my be utilized to customize your forms for clarity and ease of use. The Form Editing Tool will be y…
In this first video of the three-part Xpdf series, we introduce and describe Xpdf, a library containing nine command line utilities that perform various functions on PDF files. We show where the library is located and how to download it, discuss its…
In this fourth video of the Xpdf series, we discuss and demonstrate the PDFinfo utility, which retrieves the contents of a PDF's Info Dictionary, as well as some other information, including the page count. We show how to isolate the page count in a…

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question