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Windows 7 - Explorer not staying on folder or error accessing folder

Posted on 2013-01-09
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Last Modified: 2013-01-22
We recently upgraded our domain and moved to a 2008 AD Server with attached storage.

Since then my Windows 7 users have complained that our shorcuts to network locations aren't always working.  As an example - I click on a folder and it opens up and the shortcut contains folders on a network share.  At any given time it either shows me all the folders or it may only show me one folder.  Another shortcut I use to a folder that contains VNC shortcuts works one minute and then next it doesn't.  Or I try and use the shortcut and it states I don't have access and I close the message and try again and it opens right up.  Only occuring on Windows 7 users.

Restart of the computer seems to fix the issue until later in the day when it starts up again.
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Question by:JimmyGaba
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7 Comments
 
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Expert Comment

by:cpmcomputers
ID: 38759912
Sounds as if the folders are going offline for some reason
which is why you see some folders ( in offline mode) but not all ( in online mode)

NAS/Server NiC's  in powersave mode ?
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Expert Comment

by:cpmcomputers
ID: 38759933
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Author Comment

by:JimmyGaba
ID: 38759963
I have disabled the "Power Saver: mode on my desktop NIC which is the one I will be using for resolution since it happends frequently to me.

Also - The new DC is virtualized in Xenserver. - Also the same server that contains all shared network drives\data.

Thanks

Jim
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LVL 10

Expert Comment

by:cpmcomputers
ID: 38759986
Ok Let us know if this resolves the issue

If I remember there is a "work online" button in explorer in Win7?
Clicking on it re-connects and shows all files
Manual intervention obviously - but as a troubleshooting step it would indicate if we are on the right track?
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Author Comment

by:JimmyGaba
ID: 38764246
Problem is still here - I've attached a document so you can see the errors that I am seeing.
Windows-7-Explorer-Issue-with-sh.doc
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Accepted Solution

by:
JimmyGaba earned 0 total points
ID: 38788661
So here's what seems to have fixed the problem. I have my personal share drive (which in this case is my U drive) set as available offline.  The explorer issue only occurs when offline files is turned on.  Turned off, I don't get any of these errors and I've been running this way for a week.
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Author Closing Comment

by:JimmyGaba
ID: 38804801
I solved my own problem and nobody else was offering suggestions outside the few I got on the first day of posting.
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