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Only able to connect to Exchange 2010 when in cached mode

Posted on 2013-01-09
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Last Modified: 2013-03-31
I am using Outlook 2010 to connect to Exchange 2010.

I just started having this problem today where I can't connect to my exchange server.

In doing some testing I found that if I enable cache mode I am able connect. Nothing has changed on the server and everything else works , active sync, owa, and mail flow.

I have tried connecting through outlook on multiple networks and computers but it just won't connect.

All the Exchange services are started and working.

Any help would be great.

Tony
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Question by:askurat1
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6 Comments
 
LVL 18

Expert Comment

by:Sushil Sonawane
ID: 38760225
Make sure port are not blocking in firewall. Turn off windows firewall and then check.
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LVL 13

Expert Comment

by:imkottees
ID: 38760234
what about Outlook Anywhere?
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LVL 8

Author Comment

by:askurat1
ID: 38760624
I have looked into both the firewall and outlook anywhere.

I have tried turning off the firewall and connecting: Failed
Turned back on firewall and connecting: Failed

Tried turning off outlook anywhere and turning it back on but still can't connect.

I can only connect if caching is enabled in outlook.
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Author Comment

by:askurat1
ID: 38761408
I can connect inside the network just fine. So it does seem to be outlook anywhere but not sure how to resolve the issue.
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Accepted Solution

by:
askurat1 earned 0 total points
ID: 39022182
It seemed to be user related. I removed the user from Active Directory and Exchange.
After I recreated the user it worked.
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Author Closing Comment

by:askurat1
ID: 39035241
Recreated user.
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Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

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