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Only able to connect to Exchange 2010 when in cached mode

Posted on 2013-01-09
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Last Modified: 2013-03-31
I am using Outlook 2010 to connect to Exchange 2010.

I just started having this problem today where I can't connect to my exchange server.

In doing some testing I found that if I enable cache mode I am able connect. Nothing has changed on the server and everything else works , active sync, owa, and mail flow.

I have tried connecting through outlook on multiple networks and computers but it just won't connect.

All the Exchange services are started and working.

Any help would be great.

Tony
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Question by:askurat1
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6 Comments
 
LVL 18

Expert Comment

by:Sushil Sonawane
ID: 38760225
Make sure port are not blocking in firewall. Turn off windows firewall and then check.
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LVL 13

Expert Comment

by:imkottees
ID: 38760234
what about Outlook Anywhere?
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LVL 8

Author Comment

by:askurat1
ID: 38760624
I have looked into both the firewall and outlook anywhere.

I have tried turning off the firewall and connecting: Failed
Turned back on firewall and connecting: Failed

Tried turning off outlook anywhere and turning it back on but still can't connect.

I can only connect if caching is enabled in outlook.
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LVL 8

Author Comment

by:askurat1
ID: 38761408
I can connect inside the network just fine. So it does seem to be outlook anywhere but not sure how to resolve the issue.
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LVL 8

Accepted Solution

by:
askurat1 earned 0 total points
ID: 39022182
It seemed to be user related. I removed the user from Active Directory and Exchange.
After I recreated the user it worked.
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LVL 8

Author Closing Comment

by:askurat1
ID: 39035241
Recreated user.
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