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webapp problem SBSe 2011  server\connect

Posted on 2013-01-09
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Last Modified: 2013-01-20
Have a problem with SBSe 2011,  after a colleague wrongfully installed some software on the server, the website of the server was down.
I got it back up and running after finding this thread
http://www.experts-exchange.com/Software/Server_Software/Web_Servers/Microsoft_IIS/Q_27382252.html

but now we want to add an new computer to the domain  and get a 404 error  when whe surfto  server\connect  to(server\remote  works fine)

path to c:\program files\windows server\bin\webapps\client  but the diroctory does excist

Any way to  fix/reinstall the  app?
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Question by:techdienst
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Expert Comment

by:gaurav05
ID: 38761870
Hi,

Under IIS MANAGER>>SERVER>>SITES>>DEFAULT WEB SITE>>CONNECT>>SSL SETTINGS>>there is an option require SSL that was checked with client certificates -ignore
 
remove the tick from Require SSL
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Author Comment

by:techdienst
ID: 38761882
Thanks for you help, but the  require SSL  isn't selected.
Can one rebuild the default website?
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Expert Comment

by:gaurav05
ID: 38761890
Hi,
Do not build website..

Try below steps and let us know...

Open 'Internet Information Services (IIS) Manager' by going to Start > Administrative Tools.

Expand  IIS manager (SERVER\Administrator)

Click 'Application Pools'

You should see a list of application pools. For me, ASP.NET v4.0 and ASP.NET v4.0 Classic were set to v4.0 of .NET Framework Version.

To change the .NET framework version, double click the application pool.
SET AS FOLLOWS:

ASP.NET v4.0 = v4.0
ASP.NET v4.0 Classic = v4.0
CertEnrollmentAppPool = v4.0
CertWebService_App = v4.0
Classic .NET AppPool = v2.0
Client_App = v4.0
DefaultAppPool = v2.0
InitialConfiguration_App = v4.0
MacWebService_App = v4.0
RemoteAppPool = v4.0
RootApp = v4.0

So, the only application pool that should be v2.0 is Classic .NET AppPool and DefaultAppPool
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Author Comment

by:techdienst
ID: 38761921
changed the  classic . net appool   from  v4 to v2
changed the default apppool        from  v4 to v2  
but no result
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Expert Comment

by:gaurav05
ID: 38761953
Hi,

Could you please upload error screen-shot for more investigation..
like how you connect and 404 error screen-shot.

also please let us know if you got some evenid in event viewer of applicaton & system.
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Author Comment

by:techdienst
ID: 38762027
from client site it's just a  error 404
opening from server I get more info (see attachement)
a bit translation, cause it's in dutch
the source you are looking for is removed or temparaly unavailable or the name has changed
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Expert Comment

by:gaurav05
ID: 38762070
Hi,

could you please reattach server info..

as there is no attachment found in your earlier post.
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Author Comment

by:techdienst
ID: 38762174
sorry something must have gone wrong
here is the printscreen
and which log  do you need/want
printscreen.png
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Expert Comment

by:gaurav05
ID: 38762185
Hi,

I want event viewer log  of system log and application log.

administrative tools --> eventviewer-->

check for any error message.
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Expert Comment

by:gaurav05
ID: 38762206
Hi,

Have you applied any windows update or service pack on server ?
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Author Comment

by:techdienst
ID: 38766488
the server is up to date, don't think it started after an update.
Think it whent wrong earlier.
When I apllied the fix in  http://www.experts-exchange.com/Software/Server_Software/Web_Servers/Microsoft_IIS/Q_27382252.html
this fixed the abvious problems and work continued.
Afterwards other programs where added and work fine. Thas why I can't fall back on a backup.
But this item showed up when trying to add  new pc to the server.
At the moment manually added the pc to the domain, but its now not vissable in the dashboard nor in the backups.
In the logs I can't see any  error or warning
tried to acces the  server\connect site again (from server),  still the error  added to logs
But I do get a certificate warning (self issued  remotewebbacess.com )
Think its missing to?  can't find it in the public folder
But no certificate error when accessing from foreign location)
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Author Comment

by:techdienst
ID: 38771882
Tried some stuff, without any result
still the 404 error whentclient pc goes to   https://server/connect   or https://ip/connect
but https://server/connect//images/Logo_blk.png  gives the  picture
so I think it's the startscript that isn't working (maybe  still a issue with de .net framework?
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Assisted Solution

by:gaurav05
gaurav05 earned 500 total points
ID: 38771907
Hi,

1) Internet Explorer > Internet options > Security > Trusted sites (or Local intranet, forgot
     which one) > Sites >

https://my-server-name or server-IP

> Add >  OK

2) Also please check are you able to connect from other desk.

3) please try troubleshooting tips from microsoft

http://technet.microsoft.com/en-us/library/computer-connection-support-1.aspx#BKMK_ConnectorIssue2
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Accepted Solution

by:
techdienst earned 0 total points
ID: 38780190
checked a lot of stuff, but think it was maken a rule in the firewall of sbse for port 65510 that fixed it.  The connect website opens now and the connect wizard starts
thanks for your support gaurav05
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Author Comment

by:techdienst
ID: 38797787
I've requested that this question be closed as follows:

Accepted answer: 500 points for gaurav05's comment #a38771907
Assisted answer: 0 points for techdienst's comment #a38780190

for the following reason:

thanks
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LVL 10

Expert Comment

by:gaurav05
ID: 38797788
No objection ..from my end.. please close this question
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