Solved

I need to RE-gain the ablility to search Outlook 2010 mails in PST

Posted on 2013-01-09
7
295 Views
Last Modified: 2013-01-09
Points of My Scenario:
1. I use Outlook 2010
2. I archive emails to PST files
3. When I have searched for emails, Outlook 2010 returns results from both Inbox and Archive folders (PST's)
4. Now, Outlook 2010 searches have stopped returning results from my Archive folders
QUESTION: How can I re-enable Outlook 2010's ability to return results from Archive folders?
0
Comment
Question by:waltforbes
  • 3
  • 2
  • 2
7 Comments
 
LVL 3

Accepted Solution

by:
zackmccracken earned 300 total points
ID: 38760689
hi, in outlook 2010 make sure the pst is a part of your outlook profile

goto file->options->search->indexing options->make sure outlook has been selected in indexing


OR

use the old fashioned search option (ctrl+shift+f) and make sure the pst is selected within the select/browse section (upper right)

hope this helps
0
 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 200 total points
ID: 38760745
In addition to the above, and assuming you are using Vista or above, rebuild the Windows Index after you have verified that Outlook and users have been selected as part of the index setup per the above post.

.... Thinkpads_User
0
 

Author Comment

by:waltforbes
ID: 38760752
Hi zackmccracken, many thanks for your help. Here are the results:
1. Option 1 did not work
2. Option 2 (crtl+shift+f) found the emails!
3. Regular searching started working after using crtl+shift+f just once
QUESTION: Do you know that "crtl+shift+f" both finds archived emails PLUS enables regular searching to find these archived emails?
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 200 total points
ID: 38760778
If Option 1 did not work, indexing is not running. What operating system are you using?

Go to Programs and Features, Windows Features and make sure Indexing has been checked (enabled).

Go to Services and make sure the Indexing Service is running.

Please let us know.  ... Thinkpads_User
0
 

Author Closing Comment

by:waltforbes
ID: 38760981
To zackmccracken: your 2nd step solved my issue (apparently), although I don't know why.

To Thinkpads_User: your answers came after my issue was resolved; however you helped me understand the underlying issue.

I am much grateful to you both. Thank you both ever so much!
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 38761004
@waltforbes - Thank you and I was happy to help you with this. I am glad you got it resolved.

.... Thinkpads_User
0
 
LVL 3

Expert Comment

by:zackmccracken
ID: 38761020
glad to help walt :)
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now