Outlook 2007 missing Deleted Items Folder

I have a user with XP pro and outlook 2007 who is missing the deleted items folder.  This is an exchange - outlook not pop or imap.  I can't find out how this happened and I can't find out how to get this back. anyone know?  I tried outlook.exe /resetfolders and tried to delete the profile and recreate it again.  no luck.
WellingtonISAsked:
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Manpreet SIngh KhatraConnect With a Mentor Solutions Architect, Project LeadCommented:
I would again suggest the same

1. Take data to PST
2. Disconnect the Mailbox and AD account
3. Create a new Mailbox and Export the data

- Rancy
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pony10usCommented:
Try starting Outlook with the /resetfolders switch

outlook.exe /resetfolders

Disregard - just reread that you tried it already.
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WellingtonISAuthor Commented:
I tried that already.  Thx.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
I can give you final shot if this also shows the same (What do you see in OWA\Webmail) ?

If OWA doesnt shows Deleted Items folder as well then do the below simple
1. Take data to PST
2. Disconnect the Mailbox and AD account
3. Create a new Mailbox and Export the data

- Rancy
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WellingtonISAuthor Commented:
Deleted items folder shows up in OWA.. So it this an outlook issue?
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Yes seems so .... as the Mailbox is working fine and if OWA is fine means Mailbox is fine

- Rancy
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WellingtonISAuthor Commented:
OK so is this an outlook issue?  If so can it be fixed!
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Is the Outlook all updated ? Can we try to get user on a different machine and see if the issue is re-producable ?

I would either try to Repair or Re-install the Outlook

- Rancy
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WellingtonISAuthor Commented:
Well strangely enough the user just logged into OWA and now the deleted items folder is missing???  I'm not sure what's going on.
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WellingtonISAuthor Commented:
Yes I'm in the process now.  Thx.
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WellingtonISAuthor Commented:
Thanks much.  That worked I just was hoping not to go so drastic.
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