Outlook 2007 Adding Contacts to Public Contacts Folder

ok so we have exchange 2010 that has a public folder setup for public shared contacts. In outlook 2007, We are having trouble adding contacts directly into the public contacts folder. When i open the public contacts folder click add new contact it only will create the contact in my local personal contacts and not inside the public contacts folder. I have to do an extra step and then either drag or edit move the contact into the public contacts folder. Has anyone come across this issue before?

thanks
jdemocccAsked:
Who is Participating?
 
jdemocccAuthor Commented:
the issue was that the current contacts folders were restored from the old server during our latest server upgrade. I recreated each contact folder and copied all the contacts into each folder. This fixed the issue and we were able to add contacts directly.
0
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Is the new PF created as a Contact folder ... if not thats wrong

http://www.blograzzi.net/how-to-create-new-folder-in-outlook-2010.html

- Rancy
0
 
jdemocccAuthor Commented:
this was the exact solution for us
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.

Advertise Here