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Outlook 2007 Adding Contacts to Public Contacts Folder

Posted on 2013-01-09
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Last Modified: 2013-01-15
ok so we have exchange 2010 that has a public folder setup for public shared contacts. In outlook 2007, We are having trouble adding contacts directly into the public contacts folder. When i open the public contacts folder click add new contact it only will create the contact in my local personal contacts and not inside the public contacts folder. I have to do an extra step and then either drag or edit move the contact into the public contacts folder. Has anyone come across this issue before?

thanks
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Question by:jdemoccc
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38761971
Is the new PF created as a Contact folder ... if not thats wrong

http://www.blograzzi.net/how-to-create-new-folder-in-outlook-2010.html

- Rancy
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Accepted Solution

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jdemoccc earned 0 total points
ID: 38765793
the issue was that the current contacts folders were restored from the old server during our latest server upgrade. I recreated each contact folder and copied all the contacts into each folder. This fixed the issue and we were able to add contacts directly.
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Author Closing Comment

by:jdemoccc
ID: 38777619
this was the exact solution for us
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