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Outlook 2007 Adding Contacts to Public Contacts Folder

ok so we have exchange 2010 that has a public folder setup for public shared contacts. In outlook 2007, We are having trouble adding contacts directly into the public contacts folder. When i open the public contacts folder click add new contact it only will create the contact in my local personal contacts and not inside the public contacts folder. I have to do an extra step and then either drag or edit move the contact into the public contacts folder. Has anyone come across this issue before?

thanks

jdemoccc

Asked: 2013-01-09

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1 Solution

LVL 52

Manpreet SIngh KhatraSolutions Architect, Project LeadCommented: 2013-01-09

Is the new PF created as a Contact folder ... if not thats wrong

http://www.blograzzi.net/how-to-create-new-folder-in-outlook-2010.html

- Rancy

jdemocccAuthor Commented: 2013-01-10

the issue was that the current contacts folders were restored from the old server during our latest server upgrade. I recreated each contact folder and copied all the contacts into each folder. This fixed the issue and we were able to add contacts directly.

jdemocccAuthor Commented: 2013-01-15

this was the exact solution for us

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Outlook 2007 Adding Contacts to Public Contacts Folder

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