Fortimail 100C - Unusally Large Amount of Outgoing Spam
Hey there,
We have a Fortimail 100c spam appliance installed in front of our exchange server (100-200 users). I have no knowledge of how to use or configure this system but I have noticed in the main dashboard a huge amount of outgoing spam emails. Any idea how to fix this? I'm pretty sure my mail server has been now blacklisted on a lot of spam awareness sites, doesn't sound like any good can come out of that. I've attached a picture to show how much outgoing spam there is.
Thanks for the help.
We have a Fortimail 100c spam appliance installed in front of our exchange server (100-200 users). I have no knowledge of how to use or configure this system but I have noticed in the main dashboard a huge amount of outgoing spam emails. Any idea how to fix this? I'm pretty sure my mail server has been now blacklisted on a lot of spam awareness sites, doesn't sound like any good can come out of that. I've attached a picture to show how much outgoing spam there is.
Thanks for the help.
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Ok.
Well the fortigate maust be getting the spam from somewher internal to your network.
Personally i would be getting on the phone and calling fortigate support and getting instruction on how to find location of source. Then FIX it. The longer you leave it the more blacklists you are going to end on, and you risk your ISP cutting you off.
I am not familiar with the fortimail appliances, and am having trouble findin any sort of configuration manual.
Regards
Andrew.
Well the fortigate maust be getting the spam from somewher internal to your network.
Personally i would be getting on the phone and calling fortigate support and getting instruction on how to find location of source. Then FIX it. The longer you leave it the more blacklists you are going to end on, and you risk your ISP cutting you off.
I am not familiar with the fortimail appliances, and am having trouble findin any sort of configuration manual.
Regards
Andrew.
it appears these are the manuals, but i dont know what MR version you have.
http://docs.fortinet.com/fmail_hw.html
Also what configuration your network is in?
Do you have an internal mail server or are you using the fortimail in server mode?
If you do have an internal mail server, what is it? (eg. Exchange 2010)
Cheers
http://docs.fortinet.com/fmail_hw.html
Also what configuration your network is in?
Do you have an internal mail server or are you using the fortimail in server mode?
If you do have an internal mail server, what is it? (eg. Exchange 2010)
Cheers
ASKER
We are running Windows Server 2008 R2 Enterprise/Exchange Server 2010. The spam filter is Fortimail 100C v4.0,build0495,120418 (MR3 Patch 1).
Have you looked at the outgoing logs of your exchange server to see if it is going through the exchange server?
ASKER
I just checked and the mail is not going through my exchange server. As far as I can see anyways, I checked the tracking log explorer and didn't notice anything amiss.
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for britzj's comment #a38778726
for the following reason:
No one helped me, so I chose my answer as the correct one.
Accepted answer: 0 points for britzj's comment #a38778726
for the following reason:
No one helped me, so I chose my answer as the correct one.
Please tell us what the answer was. It may assist someone else who comes along with the same issue.
Not sure how my assistance didnt help.
1. I told you how to identify that you are not open relay.
2. I led you to discover that the source was not your Exchange server.
3. I recomended that you contact Fortigate, to assist in identifying the local source of your spam.
Regards
Andrew.
Not sure how my assistance didnt help.
1. I told you how to identify that you are not open relay.
2. I led you to discover that the source was not your Exchange server.
3. I recomended that you contact Fortigate, to assist in identifying the local source of your spam.
Regards
Andrew.
Without further input from asker, recommend 3 award to https://www.experts-exchange.com/questions/27990353/Fortimail-100C-Unusally-Large-Amount-of-Outgoing-Spam.html?anchorAnswerId=38761544#a38761544
cheers
cheers
ASKER
http://i.imgur.com/MpRCb.jpg
Also here is the results for the open relay:
Good News!
All tests for an open relay on your mail server failed.
Your mail server does not allow open relay.