Solved

800 number service -- AT&T POTS line

Posted on 2013-01-09
2
354 Views
Last Modified: 2013-01-13
I currently have 5 AT&T POTS (plain-old-telephone) non-VOIP lines and would like to get inbound 800 number service, but AT&T wants to charge 9 cents/minute.

What 3rd party do you recommend for "800 number service" using my 5 AT&T POTS (plain-old-telephone) non-VOIP lines ?

I am in a rural area and don't want to switch my 5 AT&T POTS (plain-old-telephone) non-VOIP lines.

I use Tel3.com as my outbound long distance provider.
0
Comment
Question by:finance_teacher
2 Comments
 
LVL 8

Assisted Solution

by:jpgobert
jpgobert earned 250 total points
ID: 38761622
The good thing about toll-free numbers is that they're essentially virtual numbers that always redirect to a regular phone number.  With that in mind, you can choose from any toll-free number provider and have the forwarding set to go to whatever number you'd like.  You say you have five analog lines, are they setup in a hunt group?  (i.e. is there one main number that will ring one or more of your internal lines at the same time).

I recently setup a RingCentral account for our implementation team at a specific customer... they wanted a toll-free number that the customer could call that would then call each person in the group's cell phone, one after the other, until someone picked up.  If no one answers the client can leave a voicemail and then everyone gets a text message & email that there's a missed call.  So far I have no complaints about the RingCentral service and it seems inexpensive... they have several plans and options but you may take a look at it or give them a call to see if it fits in your price range.

Toll free is always going to cost you in some way... be careful of really inexpensive services since most of them sacrifice call quality or reliability to be able to sell a very cheap service.

AT&T is always one of the most expensive providers so definitely look at other options like RingCentral to see if the price fits... no matter who provides the number you won't have to change your AT&T analog service.
0
 
LVL 20

Accepted Solution

by:
agonza07 earned 250 total points
ID: 38761661
Yup, any well known provider should be able to sell you 800 service. Check out Tel3, it might make it easier to receive everything on one bill.

This site has a good breakdown of costs and providers
http://800-numbers.pbxcompare.com/800-number-services
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So you think no one can listen in on your VOIP conversations, eh? Well... if you haven't setup Secure Real Time Transport (SRTP), your voice communications can be hacked into by just about anyone! First, let's talk about the intended audience for…
Implementing Avaya's One-X portal is pretty painless, until you want to deploy this to the Android and iPhone clients when these clients are outside of your network. The clients will also work within your local network. Here is our experience and so…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question