[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 489
  • Last Modified:

One way iphone contact sync

Hello,

I have a user with an Iphone 4S with the latest updates.  He has 1 exchange account setup on his phone.  He needs to sync his outlook contacts to his phone, but he does not want his contacts to sync back to outlook.  Right now, if he enters a new contact on his phone, it appears in Outlook almost immediately.  We have a few other users with Iphones that do not have this issue, they are only sycning one way.  I have made sure the settings are the same across the board.
0
Sean Rhudy
Asked:
Sean Rhudy
  • 4
  • 4
  • 3
  • +2
1 Solution
 
imkotteesSenior Messaging EngineerCommented:
0
 
Sean RhudyPresidentAuthor Commented:
They are referring to Itunes syncs in that article.  I am referring to an activesync connection to Exchange 2007
0
 
imkotteesSenior Messaging EngineerCommented:
as per me there is no way other than the stopping the calendar sync..

Please check this..
http://social.technet.microsoft.com/Forums/pl-PL/exchangesvrgenerallegacy/thread/bea456ac-8017-4062-b244-19c5ea193333
0
Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

 
IphonehelperCommented:
Go to setting>mail contacts calendar> scrol down till you see contacts setting.
Click on default account and change it to icloud for example
Let me know if this works or you
0
 
Alan HardistyCo-OwnerCommented:
If you have an iPhone and an Exchange Account on it - it will sync 2-ways - that is how it works by design.  You can't change that.

If your other users are configured in the same way and not working 2-way, then they are not working properly.
0
 
Sean RhudyPresidentAuthor Commented:
I had a feeling that it was supposed to be a 2 way sync.  So that being said, are there any workarounds?  Apps? Etc?
0
 
imkotteesSenior Messaging EngineerCommented:
Hi, that is the design for activesync. as per me there is no way.
0
 
Alan HardistyCo-OwnerCommented:
You can't make something that is designed to be a 2-way sync, only work one way - that is the idea behind the 'sync' in Activesync, which is the protocol in use here.

The idea is that both sides are kept permanently in sync, so there are no workarounds.

You either use an Exchange account which uses Activesync to push items in both directions, or you don't and sync manually via Outlook / iTunes, which would be pointless as it would be the equivalent of switching from a Ferrari to a Fiat.
0
 
Brad BouchardInformation Systems Security OfficerCommented:
To ensure you only added contacts from your Exchange side though, you could simply leave OWA logged in on the iPhone and navigate to contacts that way.  Then, you'll ensure that any contacts you add are from Exchange and you don't ever manually enter one in your iPhone.  Or if you do like iPhonehelper said you could make another account the default contacts account on the phone.  All this does is send new contacts to that account when they are created.  That way if the user wanted to keep contacts entered into his iPhone for any reason they would be kept but under a different account.

An example of this, is my iPhone.  I have an Exchange account and my Gmail account.  I set the default contacts list as the Gmail account so any contact I create always goes to that instead of Exchange.

Hopefully that helped and didn't confuse you.
0
 
Sean RhudyPresidentAuthor Commented:
Ok, so something strange is still happening.  The user added some of his personal contacts onto his phone, and it just deleted them...shouldn't it have synced them to Exchange?
0
 
Alan HardistyCo-OwnerCommented:
Anything added on any device with the Exchange account added should sync to the other devices / outlook.

Nothing should get deleted if everything is configured properly.
0
 
Sean RhudyPresidentAuthor Commented:
I chalked this up to him having too many contacts (over 3000)
0
 
Alan HardistyCo-OwnerCommented:
That isn't going to present a problem.  You can have as many contacts as you have space on a iDevice.

I have tested with 17,000+ before without any problems.
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

  • 4
  • 4
  • 3
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now