I have just taken on a new client who is experiencing some very strange issues with her email. The client is running SBS 2003 and one if the issues is that when she sends an email directly to me the email is delayed for a good few hours. However if I send to her then she gets the message straight away.
The main other issue is that she is expecting to receive an efax email from a certain supplier with the subject along the lines of "eFax message from "0123456789" - 1 page(s), Caller-ID: 123-456-789"
Now as a test the supplier will send her an email from their domain which she will receive without issue but when they ry and send a live efax email she never receives it.
My first thoughts were that the email was possibly being classified as spam by sophos, they have not received an email alert indicating this however I am unable to access the spam quarantine on the server due to a database connection issue. Im currently working on this issue with sophos but was wondering if there was anywhere else possibly in exchange I could be looking.