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Exchange not seeing Active Directory after restore

Posted on 2013-01-10
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Last Modified: 2014-02-07
Hi.
I have been try to move SBS 2003 to new hardware with Backup Exec 2012 using Simplfied Disater Recovery (SDR) but it has a bug that Symantec level 2 Support  know about (Beware anyone using this product) so I had to restore everything except Exchange Sharepoint and SQL. then restore them later. For some reason Exchange would not restore to the correct date so I tried an Offline restore (Forklift).
I have done this several times before and it has worked fine but not this time.
All appeared to be ok and mail is flowing correctly but one recently added user had disappeared from AD thought the mailbox was showing in Exchange System Manager but disconnected.
I recreated the user in active directory but could not reconnect I deleted and created a new mailbox with identical credentials but it does not show in Exchange. When trying to reconnect the mailbox I discovered that no users show in active directory when browsing from the disconnected Exchange mailbox.
It is like exchange cannot see the users in Active Directory but all existing users work ok.
I cannot add new mailboxes till this is resolved................Help please
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Question by:gogsck
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LVL 15

Expert Comment

by:Rajkumar-MCITP
ID: 38762489
Ask the user to move all his emails in his ost to pst.

Create a new AD account and mailbox for him and ask the user to login with new account.. later move the emails from pst to online mailbox.
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Author Comment

by:gogsck
ID: 38762524
I've done that but the account does not appear in exchange.
That is the problem it is like exchange is detached from AD.
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Accepted Solution

by:
gogsck earned 0 total points
ID: 39023272
will try a new forklift of the database to see if ithat works.
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Author Comment

by:gogsck
ID: 39560799
Worked ok
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Author Closing Comment

by:gogsck
ID: 39841374
That's what I did and it worked
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