Solved

reply on email does not send a message

Posted on 2013-01-10
4
151 Views
Last Modified: 2013-01-31
I have an user which when he try to reply all when he receive an email, email is not send to one of the recipients, saying that the message cannot be delivered. If he explicitly write her email in the new mail , email is successfully send. Any idea how to fix this problem?
0
Comment
Question by:dedri
4 Comments
 
LVL 6

Expert Comment

by:arroryn
ID: 38762532
What is the specific delivery error for that one recipient?
0
 

Author Comment

by:dedri
ID: 38762571
The message is deleted and he didn't send me.
0
 
LVL 16

Expert Comment

by:Rajitha Chimmani
ID: 38762575
It could be a problem with the legacy email address. You need to add the address in delivery failure as X500 address on the mailbox
0
 
LVL 15

Accepted Solution

by:
Rajkumar-MCITP earned 500 total points
ID: 38762695
Clear the auto address cache for the failed recipient on the affected users outlook and check the status

If you want to confirm the issue with outlook auto cache, ask the user to reply all the same email from OWA, he wont get undelivered email
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This is my first article on Expert Exchange on the Manual Method of Exporting Office 365 Mailboxes to PST format by using the eDiscovery mechanism of Office. Hope you will enjoy the article.
This Micro Tutorial will demonstrate the easy use of Gmail embedding images in your email so the recipient of your email can view them in context.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now