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Citrix Recevier Compatibility.

Hi All,

I am currently testing Citrix receiver packages against our different Citrix farms and have come across some issues. I have found that there doesn't seem to be any backward compatibility for Citrix Receiver 3.2. Is this correct?
For example,
Farm A: WI 5.4, CSG 3.1.2, XenApp 5.0 Feature Pack 2--- Receiver 3.2 works OK
Farm B: WI 5.4, CSG 3.1.2, XenApp 5.0 no feature packs installed --- Receiver 3.2 does not work, although no errors are produced the Receiver just tries to connect then times out after about 30 seconds.
Also Citrix Receiver 3.1 works on Farm B, but not Farm A.
This is becomming more of a problem as more of our users are upgrading their Receiver clients to work with other environments and are then unable to connect to ours.
Can anyone advise or does anyone have a compatibility list?
Also what does the Receiver interact with that makes it compatible or not e.g is it the WI, CSG or just the version of XenApp / Presentation server?
Any help would be greatly appreciated, thanks,

Antony

ASKER CERTIFIED SOLUTION

Coralon

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cv999

ASKER

Thanks for the answer Coralon. This was indeed part of our issue. After disabling some of the additional features that the newer XenApp version gave us we were able to connect using older clients as you suggested. We also had to add an additonal line to the default.ica on the Secure Gateway using article : http://support.citrix.com/article/CTX121573.

Thanks again,

Antony