Unable to display properties for some Olivetti d-Color P221 Special KX printers
Posted on 2013-01-10
I have a Windows Server 2008 R2 64-bit Print Server and I have got several printers that use the same Olivetti d-Color P221 Special KX driver.
When I try to access the printer properties on some of the printers I get a message appear that reads;
The 'Olivetti d-Color P221 Special KX' printer driver is not installed on this computer. Some printer properties will not be accessible unless you install the printer driver. Do you want to install the printer driver now?
I then have the opion of yes or no. I have tried selecting Yes and re-installing the driver but it doesn't work. We have the latest driver version 4.4.821.0.
If I say no I cannot see the printer preferences, which makes sense as the machine thinks there is no driver.
I haven't yet removed the driver completley from the registry but I wanted to know if there was a easier way?
Can anyone please suggest any solutions? Many thanks.