Exchange 2010 -- Equipmenat Mailbox

Need some help

I am setting up a equipment mailbox and I need it to send the confirmation email back to the user and to our helpdesk so that it can log a ticket.  


I can seem to find an option that will allow me to add a CC on the confirmation email.


can anyone point me in the right direction?
LVL 4
SEHCAsked:
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Manpreet SIngh KhatraConnect With a Mentor Solutions Architect, Project LeadCommented:
I would create a rule saying that any meeting sent to this mailbox a copy of it should be forwarded as an attachment to XYZ user

- Rancy
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
You can either use the Forwarding or create an Outlook rule that will forward any email to this Mailbox to those "E-mail addresses\Users"

- Rancy
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AmitIT ArchitectCommented:
Just want to add one more point, email with same subject forwards only once. Better to setup a client rule in outlook.
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SEHCAuthor Commented:
this an Equipmenat Mailbox which is only a calendar it is not a full blown user mailbox.  To add rules would be hard.
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Simon Butler (Sembee)ConsultantCommented:
You could make the helpdesk a delegate of the resource.
http://blogs.technet.com/b/exchange/archive/2009/02/26/3407028.aspx

Simon.
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AmitIT ArchitectCommented:
My bad i missed equipment mailbox. Sembee solution is the only way to go here. Check more here
http://technet.microsoft.com/en-us/library/jj215770.aspx
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Sorry but Equipment Mailbox is just a Calendar ??? :(

- Rancy
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SEHCAuthor Commented:
does anyone knwo how this cna be done with out opening the mailbox to set up rules?
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SEHCAuthor Commented:
thanks Rancy that is what I was trying to avoide as I need to create 30 new equipment mailboxes
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