Solved

Publisher 2010 does not detect plotter

Posted on 2013-01-10
2
578 Views
Last Modified: 2016-11-23
Have two end users with brand new Dell Optiplex Win 7 Pro PC with Office 2010. I have all the current Windows and Office updates installed.

Word and Excel detect the Cannon iPF825 plotter, Publisher continues to query the printer. Other office printers Publisher will detect though.

The plotter vendor has spoken with Cannon and they do not have a solution to this problem. There has to be some sort of issue with the print driver and Publisher if I would have to guess.
0
Comment
Question by:mirifexmso
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 

Author Comment

by:mirifexmso
ID: 38764081
I have the issue narrowed down to the print driver. It appears this is a common problem. Publisher is a bit picky I have read on other sites with print drivers. I am trying to get a hold of the vendor for older drivers.
0
 

Accepted Solution

by:
mirifexmso earned 0 total points
ID: 38788704
So Canon sent me the new driver disk. The drivers are not on their website but the updated disk resolved the issue for me.
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
If you need to forecast numbers -- typically for finance -- the Windows and Mac versions of Excel 2016 have a basket of tools to get the job done.
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question