Solved

Publisher 2010 does not detect plotter

Posted on 2013-01-10
2
573 Views
Last Modified: 2016-11-23
Have two end users with brand new Dell Optiplex Win 7 Pro PC with Office 2010. I have all the current Windows and Office updates installed.

Word and Excel detect the Cannon iPF825 plotter, Publisher continues to query the printer. Other office printers Publisher will detect though.

The plotter vendor has spoken with Cannon and they do not have a solution to this problem. There has to be some sort of issue with the print driver and Publisher if I would have to guess.
0
Comment
Question by:mirifexmso
  • 2
2 Comments
 

Author Comment

by:mirifexmso
ID: 38764081
I have the issue narrowed down to the print driver. It appears this is a common problem. Publisher is a bit picky I have read on other sites with print drivers. I am trying to get a hold of the vendor for older drivers.
0
 

Accepted Solution

by:
mirifexmso earned 0 total points
ID: 38788704
So Canon sent me the new driver disk. The drivers are not on their website but the updated disk resolved the issue for me.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Problem: You created a new custom form in Outlook for your contacts (added fields, deleted fields, changed the layout of fields, whatever) and made it the default form for contacts. The good news is that all new contacts will utilize the new form. T…
This article will guide you to convert a grid from a picture into Excel format using Microsoft OneNote and no other 3rd party application.
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question