Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Publisher 2010 does not detect plotter

Posted on 2013-01-10
2
Medium Priority
?
589 Views
Last Modified: 2016-11-23
Have two end users with brand new Dell Optiplex Win 7 Pro PC with Office 2010. I have all the current Windows and Office updates installed.

Word and Excel detect the Cannon iPF825 plotter, Publisher continues to query the printer. Other office printers Publisher will detect though.

The plotter vendor has spoken with Cannon and they do not have a solution to this problem. There has to be some sort of issue with the print driver and Publisher if I would have to guess.
0
Comment
Question by:mirifexmso
  • 2
2 Comments
 

Author Comment

by:mirifexmso
ID: 38764081
I have the issue narrowed down to the print driver. It appears this is a common problem. Publisher is a bit picky I have read on other sites with print drivers. I am trying to get a hold of the vendor for older drivers.
0
 

Accepted Solution

by:
mirifexmso earned 0 total points
ID: 38788704
So Canon sent me the new driver disk. The drivers are not on their website but the updated disk resolved the issue for me.
0

Featured Post

Free Backup Tool for VMware and Hyper-V

Restore full virtual machine or individual guest files from 19 common file systems directly from the backup file. Schedule VM backups with PowerShell scripts. Set desired time, lean back and let the script to notify you via email upon completion.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes a serious pitfall that can happen when deleting shapes using VBA.
Quickbooks hosting can do wonders to your enterprise but considering the points elaborated in the article which will help you to better analyze the outcomes. So scan your business, its needs and then move to the new world of limitless benefits.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
Have you created a query with information for a calendar? ... and then, abra-cadabra, the calendar is done?! I am going to show you how to make that happen. Visualize your data!  ... really see it To use the code to create a calendar from a q…

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question