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DNS/Mail Newbie needs help with setting up DNS

Posted on 2013-01-10
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Last Modified: 2013-01-10
I've registered a domain (xyz.com) and transferred the name servers to my hosting company Rackspace.
I want to be able to create mail addresses simon@xyz.com, and simon@mysub.xyz.com.
I renamed the hostname to mail.xyz.com.
Which 'A' records should I create, mail.xyz.com, xyz.com, mysub.xyz.com, mail.mysub.xyz.com? or all?
ditto MX records?
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Question by:Silas2
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9 Comments
 
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atechnicnate earned 125 total points
ID: 38763930
There is a few conflicting schools of thought here.  However, generally you only want an A record for the base domain (xyz.com in this case).  Some people suggest making mail.xyz.com an a-record as well but I don't think you need to.

I'd set it up this way:

xyz.com. NS ns1.nameserver.com.
xyz.com. NS ns2.nameserver.com.
xyz.com. A IP.WHERE.YOUR.DOMAINIS
mail.xyz.com. A IP.WHERE.YOUR.DOMAINIS
www.xyz.com. CNAME xyz.com.
mysub.xyz.com. CNAME xyz.com.
xyz.com. MX 10 mail.xyz.com.
IP.WHERE.YOUR.DOMAINIS/24 PTR xyz.com.


This way, if you ever need to update your IP you only have to change it a couple of times.

this IP.WHERE.YOUR.DOMAINIS obviously needs to be the IP where your domain is.
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Author Comment

by:Silas2
ID: 38763960
Thanks for getting back to me. I'll follow your advice to the letter, but what does the MX 10 bit mean (i mean the '10')? Is that the TTL?
ditto /24 PTR?
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Expert Comment

by:atechnicnate
ID: 38764001
The 10 is a preference assignment used in the event that you have multiple mail servers.  It doesn't have to be 10 it can be any number between 0 and 65535 but 10 is the most common (and then 20 for the next MX server record).  

the /24 PTR means that a reverse lookup (eg. a lookup on the IP for that /24 subnet (aka 255.255.255.0)) will correspond to xyz.com

so If I did a 'nslookup your.ip.addre.ss' it would return name = xyz.com.

TTL is generally set elsewhere in the file/configuration.
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Expert Comment

by:gt2847c
ID: 38764011
MX records have a preference value.  The lower valued MX records are attempted before trying a higher number value.  

If you had:

xyz.com    MX 10 myprimarymail.xyz.com
xyz.com    MX 20 mybackupmail.xyz.com

A mail server attempting to deliver mail to foo@xyz.com would attempt to deliver to myprimarymail.xyz.com and if that failed to work, it would attempt to deliver to mybackupmail.xyz.com.
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Expert Comment

by:atechnicnate
ID: 38764017
That PTR record might need to be more exact.  If you only have a single IP you might want to do something like (unless you have a full class C address space):

192.158.2.100 PTR xyz.com

Here's a good doc on DNS if you're curious:
http://www.zytrax.com/books/dns/ch8/
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Expert Comment

by:gt2847c
ID: 38764035
You will likely have to ask Rackspace to handle the pointer (PTR) records for you.  Unless they delegate the address space to you, you will not be able to manage the reverse lookup zone.  You can verify ownership of the address space using a WHOIS lookup.  www.arin.net has one on their home page.
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Author Comment

by:Silas2
ID: 38764137
I did make a Reverse lookup record with the control panel, that would be that would it?
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Expert Comment

by:atechnicnate
ID: 38764165
It probably would be, yes.  In that case leave the PTR out.  You can verify it by doing: nslookup IP.YouSet.In.Reversedns from your computer and see if it returns the hostname that you set for the reverse lookup record.
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Assisted Solution

by:gt2847c
gt2847c earned 125 total points
ID: 38764175
If you used the Rackspace control panel (just looked up what was available in it), that should do it.  You can verify it by checking a DNS server.  Assuming your IP address was 1.2.3.4, the format of the query from a Windows PC would be:

nslookup -type=PTR 4.3.2.1.in-addr.arpa

On a linux system it would be
nslookup -type=PTR 4.3.2.1.in-addr.arpa
or
dig PTR 4.3.2.1.in-addr.arpa

If properly configured, it should return with the name of the server you specified in the control panel.
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