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Document could not be opened

Posted on 2013-01-10
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Last Modified: 2013-01-22
Hi, I'm using Crystal Reports with Visual Studio 2010.

It's been a bit since I've created a Crystal Report, but I have created them on my same computer with Visual Studio 2010 before.  Now I go to add a Crystal Report to a project and I get an error message stating a temp file cannot be opened.  I attached a shot of this error message.  What might be going on here?

Thanks,
Dave
CRerrmsg.doc
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Question by:coperations07
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12 Comments
 
LVL 100

Expert Comment

by:mlmcc
ID: 38764770
IS this the Crystal version for VS2010?

Are you running on the server or your machine?

Do you have permissions to the temp directory on the server?

mlmcc
0
 

Author Comment

by:coperations07
ID: 38766931
Yes it is Crystal Reports for Visual Studio 2010.  I'm running on my machine.

I've uninstalled it and am reinstalling right now to see if that will fix it.
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Author Comment

by:coperations07
ID: 38767350
After reinstalling I have the some problem.
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LVL 100

Assisted Solution

by:mlmcc
mlmcc earned 500 total points
ID: 38768143
This is all on your machine?

Are you a local admin?
Do you have permissions to the referenced temp directory?

mlmcc
0
 

Author Comment

by:coperations07
ID: 38768219
Yes it is all on my machine.
Yes I am a local admin on my machine. Running XP btw.
Yes I have full control to the directory.

When reinstalling I run into a message stating "C:\Program Files\SAPBusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BO Enterpris XI 4.0\win32_x86\dtsagent.dll" failed to register. HRESULT-2147023898.

I've found a suggested fix on the SAP website to search for all cryptocme2.dll files and change their extension and then try installing and change back after install.  I'm going to try that next.

Dave
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LVL 100

Expert Comment

by:mlmcc
ID: 38769245
Why are you installing BO Enterprise XI?
That isn't part of CR 4 VS2010.

mlmcc
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Author Comment

by:coperations07
ID: 38774813
hmmm...maybe that's my problem then.  The download is named CRforVS_13_0. And it is showing up as SAP Crystal Reports, version for Visual Studio 2010 in Add or Remove Programs window.

I tried the suggested fix of changing the name of the cryptocme2 files and reinstalling. After I did that everything seemed to be working correctly. I could create and modify Crystal Reports. But now after I shut my pc down for the weekend and brought it back up, I am getting the same error message again.
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LVL 100

Expert Comment

by:mlmcc
ID: 38775071
I don't have VS2010 so I haven't installed tha version of Crystal.  I don't know why it would include something that seems to be for BO XI Enterprise  As fara as I know the  .Net versions of Crystal dont work with BOE.

mlmcc
0
 

Author Comment

by:coperations07
ID: 38775144
I just checked the SAP website again and Support Pack 5 is now available. I just uninstalled everything again, ran CCleaner (353 activeX reg issues fixed), and now I'm installing SP5.
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Accepted Solution

by:
coperations07 earned 0 total points
ID: 38782703
Thanks for the help mlmcc.

I ended up having to replace all instances of a file called cryptome2.dll with the most current one.  Then I reinstalled the latest version and it is working.

How should I proceed to close this question?
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LVL 100

Expert Comment

by:mlmcc
ID: 38785553
Any way you want.  If any comments helped solve or clarify the issue award the points but accept your comment as the answer.  If the comments didn't really help then accept your comment as the answer.  

mlmcc
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Author Closing Comment

by:coperations07
ID: 38804761
I found this fix on the SAP website.
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