Solved

Exchange 2010 UM Voice mail contact

Posted on 2013-01-10
5
584 Views
Last Modified: 2013-02-05
We have an exchange 2010 SP2 UM server , one of the user has got lot of contacts with mobile number in outlook  saved as +61xxxxxxxxx ( 61 country code for australia). So if one of the contact tries to contact him he gets a message saying that  he got a missed call or voice mail from 0xxxxxxxx instead of saying that contact x has left message.
 
If I change the mobile number of contact on outlook to 0xxxxxxxxx  then he would a message saying that contactx has contacted.
 
Any way this can be sorted out with out user changing all his contacts.
0
Comment
Question by:Malli Boppe
  • 3
  • 2
5 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38765984
Sorry so is your question as to if to change or what exactly ?

- Rancy
0
 
LVL 23

Author Comment

by:Malli Boppe
ID: 38765991
So in the attached screens hot you can see an email (Voicemail) from 048xxxxxx to my mailbox . So if I have contact( Say John) in my outlook for 048xxxxxx then I would get a message saying that "Microsoft Outlook on behalf of John". So its easy to know where I got the voice mail from.
But If I have a contact ( Say John) in my outlook for 6148xxxxxx ( 61 us Australia Code and 48xxxxxxx is the mobile number) then message saying that "Microsoft Outlook on behalf of 048xxxxxx".  It doesn't identify the contact in my outlook.
So my question is there a way to change this behaviour
UM1.png
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38769822
I guess but not too sure but it cannot understand a country code but a simple code that starts with 0 and then the number

- Rancy
0
 
LVL 23

Accepted Solution

by:
Malli Boppe earned 0 total points
ID: 38790293
You need to do the translation on the Gateway because calls to UM do not honor the DialPlan (and normalization rules) in Lync

http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/7644d661-d1b9-
4342-8ff2-e075f0002902
0
 
LVL 23

Author Closing Comment

by:Malli Boppe
ID: 38854336
Solved my self
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
EXCH2013 IIS 4 14
Error Receiving email 12 25
Run Windows Server from USB 2 18
Exchange 2016 IPless DAG 3 16
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question