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Exchange 2010 SP1 OWA search error

Posted on 2013-01-10
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Last Modified: 2013-08-29
Hi All,
Does anybody know the idea about Exchange 2010 SP1 OWA search failed with error message "The action could not be completed. Please try again later"
I have tried the method mentioned in this article.

http://blogs.technet.com/b/exchange/archive/2011/06/30/after-installing-exchange-2010-service-pack-1-searching-via-owa-or-outlook-online-mode-fails.aspx

It did not work.  Please help me.

Thanks.
Zaw
0
Comment
Question by:mikenus
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38765953
Is the Search service running ?
If issue for all users then seems Catalog might be corrupted and needs a reset

- Rancy
0
 

Author Comment

by:mikenus
ID: 38777649
Hi Rancy,
I have reset the catalog but still can not do the search. When I run test-exchangesearch cmdlet, I found out that catalog was in "crawling" state.

Please help.

- Zaw
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38777667
I would suggest you to move to SP2 as that has some fixes

- Rancy
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Author Comment

by:mikenus
ID: 38777679
Hi Rancy,
Is there any other suggestion to fix this issue without updating to SP2. It is not cluster, it is the standalone server holding mailbox server role.

-Zaw
0
 
LVL 52

Accepted Solution

by:
Manpreet SIngh Khatra earned 500 total points
ID: 38777685
Exchange 2010 SP1: The Troubleshooters
http://blogs.technet.com/b/exchange/archive/2011/01/18/3411844.aspx

Check for "The Content Index Troubleshooter"

You have to wait for sometime till the task completes .... Catalog folder is almost 5-8% of DB size
http://bostonit.com/KnowledgeBase-Links-Articles/OWA-Search-does-not-work-Exchange-2010-SP1-SP2.html

- Rancy
0
 

Author Comment

by:mikenus
ID: 38781262
Hi Rancy,
Thanks. Let me try with option (1) and let you know. I have tried option (2) already. it did not work.

-Zaw
0
 

Author Comment

by:mikenus
ID: 38785963
Hi Rancy,
I have rebuilt catalog but I can not still do the search. Is there any idea on that?

-Zaw
0

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