The user is running Outlook 2010. Our server is SBS 2008 with Exchange 2007.
The user has a new cert from Sandra earlier today. The user can open encrypted email from "Sandra" that is addressed to her, but cannot open encrypted email from the same "Sandra" if she is copied on an email to "Nick".
She can open encrypted email from "Nick".
What do I do to enable her to open the email from Sandra that she is copied on?
Here is the mail she can open:
Here is email from "Nick"
Here is email from Sandra she cannot open: