Shared Mailboxes in Exchange 2010
I have setup a company last year with Exchange 2010 running on WS2008 - initially we had setup their emails and assigned mailboxes to their usernames using AD. In the past 2 months, they have expressed the need for several staff members to have access to a shared email address. As every user is setup in AD with a unique password (that they don't share with other staff members) to achieve the shared mailbox idea - I created additional mailboxes in Exchange (not assigned to any users in AD) and then just configured their individual outlook clients with the additional exchange accounts that I created. This worked ok for a while but lately the users seem to be prompted for changing/updating their passwords (this is in the form of Exchange Dialogue Window) for these specific shared exchange accounts and it is causing some grief. There are no issues for all of the users that have mailboxes assigned to their AD user profile. I'm not 100% sure if what I have done is best practice and I also can't seem to pin down why these password changes are being prompted. Any suggestions would be grate
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I have been doing a little research and it seems to me that to achieve the same thing, I can create the shared mailboxes that I want and 'Manage Full accession Permission' and assign the appropriate user those permissions.
It seems that this might be what I am trying to do and would I be right in assuming that it should never ask the password for that shared mailbox?
It seems that this might be what I am trying to do and would I be right in assuming that it should never ask the password for that shared mailbox?
Shared Mailbox will have disabled AD accounts, and it appears like you are creating a normal user mailbox.
http://letsexchange.blogspot.in/2009/06/exchange-shared-mailboxes.html
Please follow the steps below to create a shared mailbox and rest will be fine, it wont prompt you to reset password again
Note: and the shared mailbox can be only accessed via users with full access permission, which mean you cannot configure shared mailbox outlook directly as like normal user mailbox
http://letsexchange.blogspot.in/2009/06/exchange-shared-mailboxes.html
Please follow the steps below to create a shared mailbox and rest will be fine, it wont prompt you to reset password again
Note: and the shared mailbox can be only accessed via users with full access permission, which mean you cannot configure shared mailbox outlook directly as like normal user mailbox
Hi..
How about to access the mailbox from users out side of AD and by OWA
How about to access the mailbox from users out side of AD and by OWA
ASKER
Log into EMC - Create new Mailbox - Create new user (as i don't want it assigned to an AD user) From here I create the mailbox name and assign the email address that i want. EG. shared-email@company.com.a
I give it our default password and complete the process and then it is created.
I only have 2 sets of shared mailboxes being shared between 5 users - it appeared to be ok for a while (several months) but I'm pretty sure the issue is, the users are logging into Outlook and they are being prompted by a Outlook Dialogue window to update/change their mailbox password. Of course - the user that gets this message first - goes to update their password which in turn affects the other users of the shared mailbox.
I don't have the control on these shared mailboxes like i do with the users of mailboxes assigned to their AD User profile - so I can't tick 'password never expires'