Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

outlook 2010 contacts not showing in address books

Posted on 2013-01-11
3
Medium Priority
?
572 Views
Last Modified: 2013-02-03
When starting a new email the contacts do not showing under the address book when you click on to.

We have tried to set the box to allow contacts to show in the address book but it is greyed out.

There are 4 diffrent contact lists under contacts in outlook but its not seeing any of them
0
Comment
Question by:Techdivision
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 6

Expert Comment

by:arroryn
ID: 38766969
What is the default contact list?

Open the Address Book lists for your mail profile;

Outlook 2003
Tools-> E-mail Accounts-> View or change existing directories or address books-> Next

Outlook 2007
Tools-> Account Settings…-> tab Address Books

Outlook 2010
File-> Account Settings-> Account Settings…-> tab Address Books

If the Outlook Address Book service is added already, you should mark your Contacts folder as an Outlook Address Book.

If the Outlook Address Book service has not been added yet, press the New… or Add… button.
Select “Additional Address Books” and click Next.
Choose “Outlook Address Book” and click Next.
You’ll be prompted that you must close and restart Outlook for changes to take effect.
Press OK and close and restart Outlook.
The service is now added.
0
 

Accepted Solution

by:
Techdivision earned 0 total points
ID: 38830425
The migration from the old xp computer to the new windows 7 computer messed the profiles in outlook up. the only way to resolve was to create a new profile and setup the email accounts again.
0
 

Author Closing Comment

by:Techdivision
ID: 38848242
The migration from the old xp computer to the new windows 7 computer messed the profiles in outlook up. the only way to resolve was to create a new profile and setup the email accounts again.
0

Featured Post

Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question