Outlook 2010 switching to cached mode

We have started to have problems with our outlook 2010 clients.  We do not run in Cached mode.  Yet when a user is having problems, we check the account and it has changed to cached mode.  Is anyone aware of how this happens or better yet how to prevent this from happening?
BussRosAsked:
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AdrienneSperberConnect With a Mentor Tech Support CoordinatorCommented:
Try disabling it through a Group Policy.  Here is an article on it: http://www.petenetlive.com/KB/Article/0000507.htm
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