Solved

Printer- sharing from xp to windows 7

Posted on 2013-01-11
5
515 Views
Last Modified: 2013-01-11
Trying to add a printer to a windows 7 computer. Printer is the Brother HL-5240 series located on a xp workstation. The error says that there is a policy in effect preventing the connection to the print queue.

The computers are in a domain, I tried to change different permissions on the xp workstation.  I un joined and re joined the domain. I am logged in as a domain administrator.
0
Comment
Question by:PssTech
5 Comments
 
LVL 13

Expert Comment

by:upalakshitha
ID: 38767509
try this http://community.spiceworks.com/topic/194197-policy-in-effect-prevents-connection-to-this-print-queue
Check the "Point and Print restrictions" (User Config > Admin Templates > Control Panel > Printers > Point and Print restrictions) for the GPO being applied to the Windows 7 machines. Unless the users are all admins they'll have problems installing almost any printer. Also, on the print server, check the printer properties > advanced, print processor, and set it to WinPrint for the best compatibility
0
 

Author Comment

by:PssTech
ID: 38767521
There are several network printers that are connecting without a problem to both windows 7 and windows xp machine.
0
 
LVL 17

Expert Comment

by:lruiz52
ID: 38767522
check the GPO's applied to the Windows 7 PC,  there is a setting "Point and Print restrictions" (User Config > Admin Templates > Control Panel > Printers > Point and Print restrictions)  that you need to configure accordingly.
0
 
LVL 1

Accepted Solution

by:
t-work earned 250 total points
ID: 38767627
Is it a x64 edition of Win7?
If so, you'll have to install the x64 driver of the printer additionally to upalakshitha's answer
0
 

Author Closing Comment

by:PssTech
ID: 38767769
yep, downloaded the driver from brother.com and it worked.

This was not a GPO issue.
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now