KMS doesn't work anymore

Posted on 2013-01-11
Last Modified: 2013-01-20
KMS server en clienst were setup in June 2012. It went ok for months en de clients (Windows Server 2008 r2 SP1) had a license status "Licesend".
Now the license status is "Out of tolerance grace" trying to activate I get the message: "The software licensing service reported that the computer could not be activated
the count reported by your Key Management Service is insufficient
Please contact your system administrator"

How can I get the Servers to activate so I get a license status "Licensed"?
Question by:pkfwallast
  • 3

Expert Comment

ID: 38768155
There error indicates that you do not have sufficient licenses. Can you confirm that you have enough license for your devices?

LVL 23

Expert Comment

by:Ayman Bakr
ID: 38771313
As said above, indication is that your licenses have been depleted. Check the following for troubleshooting your case:

Also you can contact Microsoft to ensure that you have enough licenses as initially planned and that there are no issues in the interim.

Author Comment

ID: 38773629
Hello thanks for your answers.
To Sebastian:  We have 7 Citrix VM's which activated ok until about a week ago.
To Mutawadi: I thought that a KMS could activate internal Servers unlimited without depletion. I wil look into the link you attached.

Accepted Solution

pkfwallast earned 0 total points
ID: 38778599
I saw that my Citirx VM's had the same Client Machine ID (CMID) and I could not rearm them again.
A new installation was not an option.

What I did was I activated 5 of our regular Windows 2008 R2 Servers with KMS with the command slmgr /ipk <setup key> now the Citrix VM's are activated again.

Author Closing Comment

ID: 38798062
With 5 Servers the KMS Server can now activate also the inactive Citrix Servers

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