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Spam Protection of Email - Exchange 2010 - SBS 2011

Posted on 2013-01-11
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Last Modified: 2016-03-03
Hi All.

We have recently moved our company over to SBS 2011 Standard (great product) however under our security TAB there is an entry - Spam Protection for e-mail - Critical.

We HAD (we no longer have it) - Microsoft Forefront as our Email Spam Protection program - and was removed in preference for Symantec Mail Security for Microsoft Exchange.

(Briefly - we trialled MS Forefront to see what it was like but already had the Symantec suite paid for - so when the MS forefront trial ended we removed it and then installed Symantec Mail.)

The problem did not exist when we had MS Forefront as we changed the 'E12AntiSpam.xml' file to refect the change to - '$(Get-TransportAgent "FSE Content Filter Agent").Enabled' - however since removing MS Forefront the problem has returned.

I HAVE changed the 'E12AntiSpam.xml' file back to its original code and restarted the server but to no avail.

Am I right in thinking that somehow we need to tell Exchange 2010 that Symantec Mail Security is looking after the spam as we did for MS Forefront - or am i missing something more fundamental here?

I have enabled anti-spam on the Exchange server and is showing in the Exchange management console - 'Organisation Configuration - Hub Transport - Ant-Spam' - content filtering IS enabled.

Can anyone please throw any light onto this issue please.

Thank you
Regards
Andy Keen - Mersey-IT
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Question by:AndyKeen
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Expert Comment

by:pgm554
ID: 38769437
Unfortunately you were not wised up to not installing the Forefront trial in the first place.
Most M$ MVP's advise against it because it's a pain to remove and causes issues just like this.
And to top it off ,Forefront is no longer being sold.

Wish I could be of more help.
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Expert Comment

by:Steve
ID: 38805217
Removing forefront is a right pain...

Try deleting/renaming the FSE.xml file from C:\Program Files\Windows Small Business Server\Data\SHExtensions. I know that worked on 2008 but havent tried it on 2011.
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by:AndyKeen
ID: 38805547
Hi totallytonto.

Thank you for the help - I will try that shortly and update you.
Regards
Andy
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AndyKeen earned 0 total points
ID: 38830506
Hi All.

Thank you for your help - in the end I decided to try and bottom this issue myself and did so.

The resolution in the end was not that difficult - just needed some logical detective work.

For this reason I have attached the solution as a PDF document.

I hope it help those who have this same issue.
Andy
Content-Filtering-Agent-Reports-.pdf
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Author Closing Comment

by:AndyKeen
ID: 38848246
Other solutions provided did not resolve the problem - so I decided to look into it further myself and resolved the issue.

As a result I included the resolution as a PDF document.
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Expert Comment

by:Paul_L_MN
ID: 41490487
AndyKeen - That worked, been fighting for a few weeks now.  THANK YOU!
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