ksagle
asked on
SBS server hangs and needs manual reboot
Hi,
I have an SBS server which hangs after about 1-2 weeks of usage on a semi regular basis. It is a VM running on ESXi 5. No other VM running on this server has any issue, so I don't think that it is hardware related, although I am not entirely sure.
Event logs are not helping me much. For the most recent occurence, at the last system event logged was:
The goup policy settings for the computer were processed successfully. There were no changes detected since the last successful processing of group policy.
There are no errors leading up to that.
Under application, I do see several warnings leading up to the hang. The event is:
Application 'search_index_file_in_the_
I'm unsure if this is logged leading up to each hang or not.
When the server is hanging, it is pingable. However, I am unable to access it through RDP or SSH. I end up having to kill the session from vSphere, and reboot. Upon reboot, all issues are resolved until the next time it decides to hang.
Any ideas on how I can further diagnose this issue?
Regards
I have an SBS server which hangs after about 1-2 weeks of usage on a semi regular basis. It is a VM running on ESXi 5. No other VM running on this server has any issue, so I don't think that it is hardware related, although I am not entirely sure.
Event logs are not helping me much. For the most recent occurence, at the last system event logged was:
The goup policy settings for the computer were processed successfully. There were no changes detected since the last successful processing of group policy.
There are no errors leading up to that.
Under application, I do see several warnings leading up to the hang. The event is:
Application 'search_index_file_in_the_
I'm unsure if this is logged leading up to each hang or not.
When the server is hanging, it is pingable. However, I am unable to access it through RDP or SSH. I end up having to kill the session from vSphere, and reboot. Upon reboot, all issues are resolved until the next time it decides to hang.
Any ideas on how I can further diagnose this issue?
Regards
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ASKER
Thanks for the suggestions.
After looking the server over more closely I found that the client had upgraded on the AV and had wiped the exceptions. Because of this, store.exe was constantly being scanned and causing the performance issues. After updating the exceptions, the server is running properly again.
Regards,
Kevin