Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 708
  • Last Modified:

SBS server hangs and needs manual reboot

Hi,

I have an SBS server which hangs after about 1-2 weeks of usage on a semi regular basis. It is a VM running on ESXi 5. No other VM running on this server has any issue, so I don't think that it is hardware related, although I am not entirely sure.

Event logs are not helping me much. For the most recent occurence, at the last system event logged was:

The goup policy settings for the computer were processed successfully. There were no changes detected since the last successful processing of group policy.

There are no errors leading up to that.

Under application, I do see several warnings leading up to the hang. The event is:

Application 'search_index_file_in_the_search_server', Catalog 'Search' Details: This item could not be crawled because the crawler could not connect to the repository. (0x80041209)

I'm unsure if this is logged leading up to each hang or not.

When the server is hanging, it is pingable. However, I am unable to access it through RDP or SSH. I end up having to kill the session from vSphere, and reboot. Upon reboot, all issues are resolved until the next time it decides to hang.

Any ideas on how I can further diagnose this issue?

Regards
0
ksagle
Asked:
ksagle
2 Solutions
 
Simon Butler (Sembee)ConsultantCommented:
Which version of SBS is this?
This will be a little odd - but what graphics driver do you have installed? I have seen issues with the server hanging when the wrong graphics driver for Windows 2008 R2 (so SBS 2011) is installed.

Simon.
0
 
Olaf De CeusterCommented:
Every version of SBS has a BPA. (Google)  Try running that and if nothing bad is found you might need to look at your virtual environement.
Olaf
0
 
ksagleAuthor Commented:
Hi guys,

Thanks for the suggestions.

After looking the server over more closely I found that the client had upgraded on the AV and had wiped the exceptions. Because of this, store.exe was constantly being scanned and causing the performance issues. After updating the exceptions, the server is running properly again.

Regards,

Kevin
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now