kentcrane
asked on
Cannot access Firewall in Windows 7 64
I need to make some settings to my firewall, but when I attemp to enter the program from Control Panel/System and Security, nothing happens when I click on any of the firewall related options. Nothing is greyed out, but nothing happens when I click. Running Windows 7 Pro 64 bit with Webroot Security with the Webroot firewall disabled. Computer exists on a small peer-to-peer network.
You may need to start the window firewall service
ASKER
How do I start the windows firewall service?
from run (windows key + R) type services.msc and hit enter.
scroll down to where it says windows firewall and right click on it and select start
scroll down to where it says windows firewall and right click on it and select start
ASKER
Windows firewall is already started. I have uninstalled Webroot and done a lot of other things that I found in the Microsoft help site. I am getting other errors popping up so I think that I will do a clean re-install of Windows.
You might just try the Windows repair option. It can save you quite a bit of reinstalling if it works.... Good luck!
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ASKER
The problem was a hardware issue that was solved by replacing the memory on the motherboard.
It seems like something is in limbo. My suggestion would be to uninstall the Webroot Security and see if the Windows firewall is accessible again. (According to the Webroot site they do use the Windows firewall in tandem with their own.) If so, then Webroot Security may have a conflict (check for updated version?). If not, then you may need to run a repair on the system.