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SharePoint 2010 Drop Down List for type lookup not displaying properly

Posted on 2013-01-11
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Last Modified: 2013-03-15
I have a problem with SharePoint 2010 not displaying the drop down list for a lookup field in the appropriate location on the "add item" window. Even thought the list is not in the proper location a selection can be made and it does work.  Here is a screenshot.
SharePoint 2010 drop down lookup fieldWhen I click on the drop down for "Department" the resulting list appears well below where it should appear. This is confusing to end-users and if on smaller screens the list appears outside the viewable screen area and you must scroll to see it. The field type is set to "lookup" and is pulling from another custom list on the same collaboration site called "Departments".

The field "Test" has a drop down and is set to the type of "Choice" and it works as intended.

This is in Internet Explorer 8 (V 8.0.6001). Is the problem possibly  browser based? This is the only installed browser for users in the organization.

Update: It works correctly in Google Chrome. So the question is there anyway to get it to work in IE 8?
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Question by:KendallRN
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6 Comments
 
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Assisted Solution

by:colly92002
colly92002 earned 250 total points
ID: 38770458
This is surely a browser issue but i confess I have never seen this behaviour before.  We use IE 7 and 8 and I have not experienced this, so it is not a common issue AFAIK.  

 Try updating IE 8 on a test machine, or even uninstalling IE 8 altogether and reinstalling it from scratch.
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LVL 15

Accepted Solution

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sharepointguru14 earned 250 total points
ID: 38773111
Do you have custom branding or css on the site? Looks like you probably do and that could be the cause of this (at least when I have seen behavior similar to this in the past the custom styles were the cause)

even with it working differently in different browsers that points more so to the css.
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Author Closing Comment

by:KendallRN
ID: 38775203
Thank you for the responses.
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Expert Comment

by:dkim18
ID: 38990570
KendallRN,

Can you tell me what was the problem with yours please?
And what did you look at to fix this?

I am having same issue with the dropdown.
Thanks.
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Author Comment

by:KendallRN
ID: 38990623
Since my organizations Sharepoint settings do not allow me to customize the css I was not able to resolve the issue utilizing the "lookup" field type pulling from another list.  I changed it to a "Choice" field type with dropdown as that displays fine. However, that makes managing the drop down choices a little tougher since it isn't pulling from the Sharepoint list. For me this was an acceptable solution as the list wasn't unwieldly in size.
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Expert Comment

by:dkim18
ID: 38990980
Ok. Thank you.

I have to use other lists to pull dd values.
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