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ljkrauss

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Lync Pictures Disappearing

I have a loaded our company pictures into Active Directory and am seeing a weird symptom when they are displayed in the Lync client. After deleteing the cache, C:\Users\<username>\AppData\Local\Microsoft\Communicator
searching on certain users, the picture will load for a second then disappear.

I have tried changing the size of the pictures to as low as 8k and tried changing the aspect ratio to 96x96. Neither helped on those particular photos.

Any suggestions would be appreciated.

Thanks. LK
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Manpreet SIngh Khatra
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Demystifying Photos in Lync
http://www.justin-morris.net/demystifying-photos-in-lync/

- Rancy
We used the application below. It worked great and we haven't had any problems.

http://www.cjwdev.co.uk/Software/ADPhotoEdit/Info.html
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The other solutions were infomrative but I had already read them and they didnt answer the question. Hopefully documenting this behavior will save someone some time.