?
Solved

Lync Pictures Disappearing

Posted on 2013-01-11
5
Medium Priority
?
2,468 Views
Last Modified: 2013-01-20
I have a loaded our company pictures into Active Directory and am seeing a weird symptom when they are displayed in the Lync client. After deleteing the cache, C:\Users\<username>\AppData\Local\Microsoft\Communicator
searching on certain users, the picture will load for a second then disappear.

I have tried changing the size of the pictures to as low as 8k and tried changing the aspect ratio to 96x96. Neither helped on those particular photos.

Any suggestions would be appreciated.

Thanks. LK
0
Comment
Question by:ljkrauss
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38769704
Demystifying Photos in Lync
http://www.justin-morris.net/demystifying-photos-in-lync/

- Rancy
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38769825
0
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 38769994
We used the application below. It worked great and we haven't had any problems.

http://www.cjwdev.co.uk/Software/ADPhotoEdit/Info.html
0
 

Accepted Solution

by:
ljkrauss earned 0 total points
ID: 38778920
It turns out that this is the behavior if a user has changed the properties for his photo to not display. This is not something that can be turned off but there is a work-around here:


http://social.technet.microsoft.com/forums/en-US/sharepointadminprevious/thread/7868ad33-6205-4757-871e-d1cf22c44a9e/
0
 

Author Closing Comment

by:ljkrauss
ID: 38798070
The other solutions were infomrative but I had already read them and they didnt answer the question. Hopefully documenting this behavior will save someone some time.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses
Course of the Month12 days, 13 hours left to enroll

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question