BSOD win 7

Customers laptop is bombing on boot 1 in 5 times.

He will test hdd and memory.

Ive attached dump files
011113-17472-01.dmp
010813-19016-01.dmp
010313-25786-01.dmp
fcekAsked:
Who is Participating?
 
ded9Commented:
Crash dmp points to wininit.exe ....this might be caused by a virus or av.

Run a free malwarebytes scan and check for virus....if no virus are found then uninstall your antivirus ...restart and then monitor your computer.

You can also reinstall your av or install an updated one.


Ded9
0
 
nobusCommented:
it says that there is no info in the dmp files
i suggest an OS repair, or sfc :
http://www.sevenforums.com/tutorials/681-startup-repair.html            repair windows 7
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html         SFC

if that does not work, backup your data, and do a fresh install
0
 
nobusCommented:
did you find the cause?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.