Solved

Dell open manage login problem

Posted on 2013-01-11
8
3,620 Views
Last Modified: 2016-11-23
I have a new server with Window 2011 SBS Essentials. I have installed Dell OpenManage and can't log in. Always get Failed Login

What are the default username and password?

When I use Active Directory credentials to log in and select "Active Directory Login" it is still failing to log in

I have tried both

username and password
domain\username and password

No success
0
Comment
Question by:Gerhardpet
8 Comments
 
LVL 18

Expert Comment

by:Sushil Sonawane
ID: 38768959
Administrator account is the login for windows. When logging into Server Administrator from a system running a supported Microsoft® Windows® Server 2003 operating system, you cannot use a blank password due to operating system constraints.

For more info refer below link:

http://docs.us.dell.com/support/edocs/software/svradmin/1.9/en/ug/using.htm#wp1043371

http://en.community.dell.com/support-forums/servers/f/1466/t/17175910.aspx
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 38769105
I'm not using a blank password. I have already looked trough the same documentation you pointed out.
0
 
LVL 18

Expert Comment

by:Sushil Sonawane
ID: 38769203
Uninstall the application and again install then check.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 20

Expert Comment

by:Svet Paperov
ID: 38769468
The question might sound strange but the Logon screen you have, is it a Windows one or a browser form? If it's the Windows logon screen, just click Cancel - you will have another, web-based, logon screen where you should be able to enter the correct username password.

I have the same issue but never had the time to investigate - this workaround works.
0
 
LVL 1

Author Comment

by:Gerhardpet
ID: 38769634
I uninstall and the re-install which did not fix the problem

IN IE I get to the web login screen when it loads

IN FF I get a windows login screen first but I'm already doing what you suggested, cancel and then log in to the web.

Any other clues as to why it does not work?
0
 
LVL 77

Expert Comment

by:arnold
ID: 38770044
You may need to install the AD option of dll openmanage. Usually it s uses NTLM to authenticate when you run the desktop link of server administrator.
You need to se administrator@addomain with the password.
0
 
LVL 1

Accepted Solution

by:
Gerhardpet earned 0 total points
ID: 38810494
I think the problem is with Window 2011 SBS Essentials. I did another install in windows 2008 R2 with no problems.

Somehow because of the restriction on domain functions in SBS 2011 Essentials it does not work
0
 
LVL 1

Author Closing Comment

by:Gerhardpet
ID: 38826137
Could not find a solution for this
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

778 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question