Windows cannot find any drives to install Windows
Posted on 2013-01-11
I was brought in a laptop today by a co-worker, and asked if I could fix it. I was given this Dell Ultrabook 5423. It was originally built with Windows 7 64BIT. The user ten proceeded to buy an upgrade for Windows 8, and after a couple weeks decided they did not like it, so they tried to reinstall Windows 7. Once the Windows installer for Windows 7 started, the rest is history. Windows will not see the drive. They brought it to me hoping I could get Windows 7 to install to it. I have to say, I'm blown away by the fact I have to post this, maybe it's something simple, maybe not, but I cannot for the life of me, find a Windows driver to load to the laptop, assuming that's what I need. I'm baffled by this, and don't know where else to turn.
I took the laptop apart, and popped the drive into another good machine as a slave, just to make sure that it was working, and could be read, so that's tested and confirmed working.
The drive is a Hitachi Drive, the model is T5K500
Is there anything I can do within Windows that can maybe wipe and format the drive to make it pick it up? Did the Windows 8 Install do something to it? How do I make this drive bootable and writable again to Windows 7?
Any suggestions would be great! Thank you!!