Solved

Unable to reset Cisco E4200 wireless router

Posted on 2013-01-12
3
1,539 Views
Last Modified: 2014-11-08
I have an E4200 wireless router.  It was put into bridge mode, and I need to reset it.  I have tried to use the reset button on the back (holding it down for 10 secs and then rebooting).

However, it doesn't seem to want to reset back to factory defaults.  There are no lan connectivity lights on the lan ports and I am unable to access the default IP address or the one that was statically configured.

Any ideas?
0
Comment
Question by:amclaughlin01
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 31

Accepted Solution

by:
Frosty555 earned 500 total points
ID: 38770899
Do you mean that the DHCP server was turned off? There is no "bridge mode" on an E4200.

Make sure you're pressing the "reset" button, which is the red recessed button underneath the router, and not the blue "Wifi Protected Setup" button. After holding the button down for 10 seconds, release it and wait for at least 30 seconds before pulling the power on the router. You need to give the router a chance to wipe it's settings and reboot itself.

If a factory reset is not working then something is wrong with the router.
0
 
LVL 4

Author Comment

by:amclaughlin01
ID: 38772850
I ended up sitting on the phone with Cisco for almost 3 hours and we were unable to get it to reset.  

I will be returning it for a replacment
0
 

Expert Comment

by:Chaste Swedge
ID: 40430109
There ABSOLUTELY is a bridge mode for the E4200, and I am having EXACTLY the same problem as above. Have already spent 1 hours on phone with Cisco. Will probably spend at least 2 hours more before I through the idiot box away.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In the world of WAN, QoS is a pretty important topic for most, if not all, networks. Some WAN technologies have QoS mechanisms built in, but others, such as some L2 WAN's, don't have QoS control in the provider cloud.
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question