HP Pavillion PC - System Recovery doesn't complete Windows Vista install

After many issues with getting a black screen when loading Windows Normally, (I was able to run safe mode) I decided to backup the files and run a Recovery Manager and recover the PC to Factory condition. After getting the message Formatting/ Installing files then the PC restarts and the black screen comes back

I'm now not even able to run in Safe mode because the Windows Vista installation didn't complete.

It seems it is not booting.I'm able to see the X: drive and C: from command prompt.

How do I complete the Windows Vista install from the recovery partition.

The system also runs a Startup recovery to fix the startup issue but "It;s unable to fix"
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sweetbuttercupAsked:
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nobusCommented:
FYI - i had the same issue with a Pavilion
even when i installed W7 fresh on it, it gave a black screen when it booted from disk
i ended up by installing ubuntu on it - that worked   www.ubuntu.com
note : i even tried with another disk
to me, it looks like something went wrong with the video, or disk connection (eg at the southbridge)
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RojoshoRTCC-III Level-2 SupportCommented:
Hello Sweetbuttercup y Senior Nobus,

'sweetbuttercup', interesting name... you lose a bet or just a fan of the movie 'Princess Bride'   :)

It is possible that the recovery section of the main HDD is corrupted.  In cases like this, I bite the bullet and buy a 'Recovery CD' set for the particular unit and move on from there – cost is between $19.00 and $45.00 depending on the unit.  If your system was attached by a virus, this is the surest way of getting 100% free from it.

I have used:
http://www.restoredisks.com/ 
http://restore-disk.com/HP/

Both have served me well.  One word of caution is that once you use these CDs, you will lose your original HP Recovery Partition as these recovery CD use up the entire HDD, which may not be a bad thing.

Another possibility is that you have a ‘bad spot’ on your HDD, which will prevent an image from getting laid down as most images are ‘sector-by-sector’ copies.  It would be a good idea to run CHKDSK from an offline tool (BartPE @ http://www.nu2.nu/pebuilder/ ) download the 'offline' HDD diagnostics (I use SpinRite $90.00), the HDD manufacture’s diagnostic set or use Mr. Nobus' favorite, UBCD @ http://www.ultimatebootcd.com/ , any of these will do the job.

Rojosho...
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nobusCommented:
i just asked  the question again (just for fun, and to learn more), if you're interested  :
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_7/Q_27993711.html#a38772280
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RojoshoRTCC-III Level-2 SupportCommented:
Nobus,

Read the details of your new case ==> Very interesting and going to test some of the suggested tools - they look very interesting...

One thing I AM NOT going to do is suggest that you test the RAM and HDD....  :)  Sorry, had to say that  LOL.

Rojosho...
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sweetbuttercupAuthor Commented:
Rojosho: I kind of  lost a bet of my ee original account and had to open another one with this funky name.. :)

Nobus: If it was my computer I wont really care going with ubuntu and problem solved but the owner would freak-out. I do think it has to be something related to the  RAM.

I'll try CHKDSK suggestion and as much as I hate it would also try installing the RAM one at the time .. keep you posted.
Thank you!
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nobusCommented:
my suggestion was not meant to give it with ubuntu to the customer -  only for testing; maybe on a spare disk?

rojosho - i'll look into it, tx, and a lol now and then does not hurt
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sweetbuttercupAuthor Commented:
I found the problem. it was the graphic card driver that didn't allow the Windows to complete the installation. I wiped-out the system thinking that the black screen issue was a virus.
Solution: removed the graphic card and used the motherboard integrated card then completed Win install, booted up in safe mode, installed the latest Nvidia - Gforce driver and then booted normally.

The only issue is that the driver keeps rolling back and keeps loosing it and getting black screen having to repeat the safe mode - install process repeatedly.

Nobus - rojosho thank you for the support.
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nobusCommented:
don't forget to close this Q then !
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RojoshoRTCC-III Level-2 SupportCommented:
Hola Sweetbuttercup,

GREAT NEWS!!!  Still thinking about the Safe Mode thing - you may want to open a new case specific to that issue - it would open the question to the Video people.

As for closing, Nobus should get all of the credit, I was just watching the game from the sidelines and really did not add anything  :)  I will remember to ask if there is an additional graphics card installed, a very good point to take back.

Rojosho...
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nobusCommented:
could it be a bad video card?  can you test it on another PC?
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nobusCommented:
i guess we'll never know thze exact reason, unless you have more info Sweetbuttercup?
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sweetbuttercupAuthor Commented:
Actually using the RGB video card connector instead of the DVI "partially” solves the problem.   I said “partially” because the video card driver displays a yellow sign in the device manager but the pc loads and runs.  I'm currently using the driver downloaded directly from Nvidia website. The one from HP for that machine didn't work with any of the connectors. Most likely changing the card will solve it completely.
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nobusCommented:
tx for the feedback
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